Contact Centers, Debt Collection, Featured, Healthcare Billing, Healthcare Communication, Payment Compliance, PCI, Revenue Cycle
REVENUE CYCLE | 10 MIN READ How Capturing Credit Card on File at Patient Intake Shortens DSO, Reduces Bad Debt, and Cuts AR Costs Written by Michael Wise Drastic Shift in Responsibility to Patients Demands Proactive Accounts Receivable Strategies Bad debt has...
Communications, Healthcare Billing, Healthcare Communication, Healthcare News, Payments
HEALTHCARE COMMUNICATION | 10 MIN READ Four Ways Consumerization Could Be Hurting Your Medical Practice Right Now Written by Scott Murray Think about a restaurant that you like. It doesn’t have to be a top favorite, just one that you visit when the...
Healthcare Billing, Healthcare Communication, Healthcare News, Revenue Cycle, Statements and Letters
STATEMENTS | 10 MIN READ 2019: The Year Healthcare Providers Finally Start Taking Consumerism Seriously Written by Michael Wise Written by Michael Wise Follow Follow Follow Follow We arrived at the #HIMSS19 Conference in Orlando excited to be first-time exhibitors. ...
Communications, Healthcare Communication, Text Messaging
ASK FLO: How Does Text Messaging Fit Into My Revenue Cycle? In this blog series, our contact and payment guru “Communication Flo” answers many of the pressing questions in today’s call/contact center, accounts receivable and revenue cycle management...
Communications, Healthcare Billing, Healthcare Communication, Healthcare News, Text Messaging
PATIENT ENGAGEMENT | 10 MIN READ 5 Different Studies Reveal How Text Messaging Improves Patient Experience and Outcomes Written by Michael Wise Follow Follow Follow Follow For many of us, the idea of getting a text from our doctor’s office reminding us of an upcoming...
Communications, Healthcare Communication, Payments, Text Messaging
Text for business: A new era has begun. There is an evolution taking place in communication. Businesses love to track their customers by requiring them to login with a username and password for even the simplest interaction. Anyone over the age of 25 probably knows...
