Payment IVR
24/7 Automated Payments by Phone
Pain Free Payments
Customize It
Improve Customer Experience
Rethink Resources
2020 Transaction Data Proves Consumers Make Automated Phone Payments 24/7
Automated Phone Payments Free Up Staff & Extend Office Collection Hours
Keep taking credit card and e-check payments after office hours and throughout the weekend with our Payment IVR solution.
Our Intelligent Payment IVR authenticates payer identity. locates their account, and securely processes electronic payments without any assistance from staff. Consumers can make a payment at their convenience and without needing an internet connections.
It’s simple and easy to set up, and quickly adds another consumer-friendly payment stream.
Keep Customers Happy
Payment IVR creates a conversational, customer-centered payment experience. Each call is tailored to the customer with multilingual support and toll-free calling. Our Payment IVR can easily be added as a selection option in your existing PBX phone system.
Customers always have access to the information they want. If a customer needs more advanced assistance, your Payment IVR can easily transfers them back to a live person or after-hours voice mailbox.
Want to know more?
Whether you’re looking to upgrade one part of your payment process or the whole enchilada, we can help!