Healthcare & Medical

Intelligent Patient Portals / Medical Call Center Software  |  Patient Engagement |

HIPAA HiTRUST Compliant Platform

Better Patient Outcomes

Make registration a breeze, keep appointments on track, and easily check in on patients after release.

Higher Satisfaction

Personalized communication means your patients feel more nurtured and supported throughout their time with you.

Faster Payments

Collect payments faster with automated payment reminders, electronic billing, and online settlement tools.

More Time For What Matters

Our solutions let you spend less time on mundane paperwork and more time with your patients.

Medical Communication Software that Improves Patient Engagement and Billing Outcomes

In healthcare, communication is vital. Intelligent Contacts communication suite for healthcare connects hospital locations, departments, physician networks, even centralized billing with patients— all within one unified platform. 

Easily integrate medical IVR, route calls by skill, location or specialty. Interact with patients over the phone, by voice message, email, text, or chat!

Our HIPPA compliant medical communication software is web based, can be implemented in days not months, and requires almost no help or support from your existing IT staff.

Using AI and personalized automation, patient interactions can be completely self-service, or instantly human-to-human depending on the needs of the patient. The result? Satisfied patient and better treatment outcomes!

 

Intelligent Care

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Faster Communication

Everyone has different communication preferences. Combine voice, text/SMS, email, chat, and web self-service technologies to provide the perfect balance of automation and personalization.

Fewer Missed Appointments

Automated communication means quick, reliable appointment reminders and notifications.

Better Follow-Up

Prevent unnecessary readmission by easily addressing questions about medications, therapy, follow-up procedures and more.

How Do Healthcare Providers Use the Intelligent Care Solution?

  • Centralized Patient Scheduling
  • Staff Notifications
  • Fill Shift Vacancies
  • New Staff Recruiting
  • Hospital Pre-Registration
  • Appointment Reminders
  • Post-Discharge Follow-Up
  • Friendly Payment Reminders
  • IVR Payments
  • Online Payments
  • Mobile Payments
  • Electronic Billing (EBPP)

No Capital Expense.

Intelligent Contacts requires NO capital expense and integrates with your existing software. With our easy setup and seamless integration, you could be creating and managing campaigns as soon as tomorrow!

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2018 Benchmark Study

Communication and Payment Preferences of Consumers with Past Due Debt

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