Cloud-Based IVR | Intelligent Inbound Routing | Payments | Outbound Messaging Campaigns
Intelligent IVR is an enhanced, cloud-based Interactive Voice Response system that streamlines business communication by intelligently routing and managing inbound calls to improve customer satisfaction and reduce redundant steps typically handled by paid staff . Our Intelligent IVR software can be deployed as part of our Cloud Contact Center or Hosted PBX solution, OR bolted onto your existing telephony system.
Let Intelligent Interactive Voice Response (IVR) simplify your company-customer communication. Streamline any business function that can be broken into a series of steps with Intelligent IVR and your existing phone system. “Business hours” are now all day, every day, customers are happier, and payments come faster.
Control To The Customer.
There When They Need It
Process Payments 24/7, No Agent Required.
All Payments, One Source.
Safer, Stronger Data Storage.
fewer calls to office staff, maximizing efficiency and minimizing operating costs
Effortless Data Collection.
Reduce delinquencies and missed appointments with automated voice reminders. The Intelligent Messaging component of the IVR can send payment notifications, prescription refill reminders, appointment scheduling messages, or other time sensitive information with just a few clicks. Conduct customer satisfaction surveys to receive real-time feedback on key performance metrics instead of reading about it on a review site. Intelligent IVR and our Intelligent Messaging suite effortlessly connect your practice with customers.