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Intelligent Contacts aligns the communication capabilities of an organization with the preferences of their customers and prospects. Working with people in the way that is comfortable and familiar leads to more positive feedback, better response, higher satisfaction, and ultimately greater revenue.
Virtually all organizations achieve significant cost and time savings by automating communication processes and utilizing electronic channels rather than traditional methods. Capturing payments electronically during a call with an agent and at the convenience of the consumer via the web or IVR lowers DSO (days sales outstanding) and improves customer satisfaction at the same time. Get paid faster, make everyone happier!

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2018 Benchmark Study

Communication and Payment Preferences of Consumers with Past Due Debt

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