Transform Your Contact Center: The Power of Embedded Payment Processing
Streamline Payments Across Every Channel In the fast-paced world of contact centers, efficiency and customer satisfaction go hand in hand. Gone are the days when customers were routed to separate payment portals, causing frustration and delays. Intelligent Contacts revolutionizes your payment process by embedding IVR, text-to-pay, and agent-assisted payments directly within your contact center workflow. […]
How to Drive Consumers to Your Payment Portal
Predictive dialers are a powerful tool for call centers that want to maximize agent productivity using powerful, AI-driven auto dialing technology.
Intelligent Contacts Presents Latest Features at AccountsRecovery Demo Day
Intelligent Contacts, a leading provider of contact center communication and payment solutions for the accounts receivable and healthcare industries, debuted its 2022 features and new agent interface at AccountsRecovery’s Demo Day.
Leveraging Self-Service, Convenience, and Automation to Maximize Collections
Self-service, or digital collections, has moved beyond just a set of buzzwords in the ARM industry to become a major shift in operational strategy. High employee turnover and a difficult labor market has also forced many businesses to approach collections differently.
Intelligent Contacts’ Payment Portal Gives ARM Industry Built-In Compliance Tool
New upgrade to Intelligent Payment Portal With Built-In Compliance Features introduces Dynamic Disclosures Tool for 1st Party and 3rd Party Debt Collection Agencies for popular Online Payment Portal for ARM Industry.
