Transform Your Contact Center: The Power of Embedded Payment Processing
Streamline Payments Across Every Channel In the fast-paced world of contact centers, efficiency and customer satisfaction go hand in hand. Gone are the days when customers were routed to separate payment portals, causing frustration and delays. Intelligent Contacts revolutionizes your payment process by embedding IVR, text-to-pay, and agent-assisted payments directly within your contact center workflow. […]
Intelligent Contacts Announces Partnership with Global Payment Processor Payscout
Intelligent Contacts, a leading provider of Cloud Contact Center software and consumer-centric online payment solutions for the healthcare and accounts receivable industries, today announced a product integration partnership with Payscout, an award-winning global payment processing provider.
Intelligent Contacts’ Payment Portal Gives ARM Industry Built-In Compliance Tool
New upgrade to Intelligent Payment Portal With Built-In Compliance Features introduces Dynamic Disclosures Tool for 1st Party and 3rd Party Debt Collection Agencies for popular Online Payment Portal for ARM Industry.
Court Ruling Makes Payment Portals a New Target of FDCPA-Focused Lawsuits
Letting debtors pay online, or “self-resolve” their accounts through a payment portal, are good for all parties. However, as recent litigation has revealed, payment pages and payment portals have now become major targets for FDCPA-related lawsuits.
