How New Consumer Protection Laws Like CCPA Will Impact the Debt Collection Industry

P2PE devices are PCI-validated technology that keeps cardholder data secure and can take your business network out of scope for a PCI audit and protect your customer’s credit card data.
PCI-validated P2PE solutions encrypt cardholder data and can take a merchant’s network out of PCI scope.
Intelligent Contacts’ Payment Portal Gives ARM Industry Built-In Compliance Tool

New upgrade to Intelligent Payment Portal With Built-In Compliance Features introduces Dynamic Disclosures Tool for 1st Party and 3rd Party Debt Collection Agencies for popular Online Payment Portal for ARM Industry.
VIDEO: How Can My Business Handle Manual and Automatic Dialing and Stay TCPA Compliant?

One of our Hosted Contact Center clients recently asked how they could effectively utilize an autodialer without violating TCPA compliance regulations and risk a lawsuit. CEO Jeff Mains explains how autodialing software must be set up and configured to be compliant.
PCI and HIPAA Compliance Checklist: 5 Critical Questions You Should Be Able to Answer as a Medical Billing Collection Professional

After the recent LabCorp data breach, here’s five questions you should be asking (yourself or your collection software or online payment vendor) about the information and payment data you’re collecting.
Top Five Things You Should Know When Choosing a Billing Statement Provider

Mailed statements are the lifeblood of the accounts receivable department and with so much riding on this “first impression,” choosing the right statement and mailing vendor shouldn’t be strictly about price. Here’s five additional areas to consider:
EMV And P2PE

In any industry, your customer’s payment information needs to be secure. Many systems used today are unencrypted and at risk of being hacked. PCI, the Payment Card Industry, is a group that sets security standards for card readers and payment processing systems. They suggest P2PE to prevent data breaches executed through malware. While many P2PE […]
How Can I Keep My Data Safe?

Data breaches are on the rise and any data handled in-house is at risk. Many of these breaches are caused by malware listening to data as it passes through the system. According to the PCI Security Standards Council (SSC), the only way to block against this malware is through P2PE, Point-to-Point Encryption. Intelligent Contacts, working […]