ACCOUNTS RECEIVABLE MANAGEMENT

Extended Business Office | Debt Collection | BPO

Connect. Collect. Comply. Leverage the power of our fully-integrated cloud contact center and payment technologies uniquely designed for the Accounts Receivable Management (ARM) industry. Our Inbound/Outbound Contact Center Suite allows you to quickly and compliantly connect with consumers across all preferred communication channels—voice, text, chat, or email.

Collect more with a fraction of the effort with our innovative payment solutions that leverage self-resolution, personalized automation, and hyper-convenience.

Download Our Consumer Study

We asked 1000 consumers how they would prefer to be contacted, reminded, and pay for a past due account (like a hospital bill). This is what they said.

5 Critical Questions You Should Be Able to Answer as a Medical Collections Pro

The LabCorp and Quest Diagnostics data breach was a wake up call to the medical collections industry. Here’s what you didn’t know.

Top 5 Things to Know When Choosing a Statement Provider

With so much riding on this “first impression,” choosing the right statement and mailing vendor shouldn’t be strictly about price. Here’s five additional areas to consider:

A New Kind of Contact Center.

Leverage agent capacity from anywhere on the planet—your office, home office, offshore, or anywhere in between. Intelligent Contacts makes it easier than ever to bring your team together and manage campaigns. Our virtual solutions provide complete freedom and flexibility.

All Channel Communication

Workforce Optimization

Real-Time Dashboards

Speech Analytics

Skills-Based Call Routing

Account Scoring

Cloud Contact Center Features

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All Channel Communication

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User Interface Designer
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Full Job Description

Content Writer
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Content Strategist
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Product Development

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Prototyper
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Front-End Developer
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Back-End Developer
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Product Marketer
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Operations

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Human Resources
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Community Manager
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Automate Success.

Effortless Settlement Negotiation

Intelligent Negotiator, the virtual negotiation engine inside our consumer portals, does everything that agents do—including negotiating settlements and payment plans. It constantly collects and processes payments, even when your agents can’t.

Immediately Capture Payments

Electronically accept all regular payment channels currently accepted by your business including credit cards, debit cards, and electronic checks.

Customers Love It

The responsive layout, user-friendly design, and 24/7 access make Intelligent Negotiator simple, convenient, and flexible.

%

Higher contact rate vs manual dialing

%

Of logins result in a payment

%

More of balance due collected vs live collector

See Contact Rates Skyrocket

Increase contact rates by 300%—400% compared to manual dialing and up to 50% over other dialers. Turn agent idle time into revenue producing activities and set your recovery rates on the fast track in days. Stop wasting outbound calls on answering machines and dead numbers. Don’t miss any more inbound calls. Instead, focus your time where it really matters: talking to the RIGHT people.

Compliance Made Simple

  • Time zone mapping based on area code and zip code
  • Exceptions only dialed during open ‘windows’
  • Cell phone identification
  • Whisper account data and compliance conditions to agents
  • Scrub all contact lists against litigant consumer and bankruptcy databases
  • Data scrubs identify line type, carrier information, false operator intercepts, new contact data, and ownership of phone numbers

No Capital Expense.

Intelligent Contacts requires NO capital expense and integrates with existing banking systems. You can create standard ongoing campaigns or marketing/promotional campaigns in just a few minutes. Simple, easy, and, most importantly, effective!

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Summary
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Aggregate Rating
5 based on 1 votes
Brand Name
Intelligent Contacts
Product Name
Accounts Receivable Management
Price
USD $$
Product Availability
Available in Stock

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