Accounts Receivable Management
Extended Business Office / Debt Collection Agencies | Early Out | Third-Party Medical
Rethink Call Centers
Create, integrate, and manage teams with unprecedented ease, uniting teams around the globe.
Collect Constantly
Collect all day, every day with automated payment plans and settlement negotiation.
Reach Contacts Faster
Spend your time talking to real people, not answering machines and dead lines.
Effortless Compliance
Maintain TCPA compliance quickly and easily with our built-in management tools.
A New Kind of Contact Center.
Leverage agent capacity from anywhere on the planet—your office, home office, offshore, or anywhere in between. Intelligent Contacts makes it easier than ever to bring your team together and manage campaigns. Our virtual solutions provide complete freedom and flexibility.
All Channel Communication
Workforce Optimization
Real-Time Dashboards
Speech Analytics
Skills-Based Call Routing
Account Scoring
Automate Success.
Effortless Settlement Negotiation
Intelligent Negotiator, the virtual negotiation engine inside our consumer portals, does everything that agents do—including negotiating settlements and payment plans. It constantly collects and processes payments, even when your agents can’t.
Immediately Capture Payments
Electronically accept all regular payment channels currently accepted by your business including credit cards, debit cards, and electronic checks.
Customers Love It
The responsive layout, user-friendly design, and 24/7 access make Intelligent Negotiator simple, convenient, and flexible.
%
Higher contact rate vs manual dialing
%
Of logins result in a payment
%
More of balance due collected vs live collector
See Contact Rates Skyrocket
Increase contact rates by 300%—400% compared to manual dialing and up to 50% over other dialers. Turn agent idle time into revenue producing activities and set your recovery rates on the fast track in days. Stop wasting outbound calls on answering machines and dead numbers. Don’t miss any more inbound calls. Instead, focus your time where it really matters: talking to the RIGHT people.
Compliance Made Simple
- Time zone mapping based on area code and zip code
- Exceptions only dialed during open ‘windows’
- Cell phone identification
- Whisper account data and compliance conditions to agents
- Scrub all contact lists against litigant consumer and bankruptcy databases
- Data scrubs identify line type, carrier information, false operator intercepts, new contact data, and ownership of phone numbers
