A/R Management

Rethink Call Centers

Create, integrate, and manage teams with unprecedented ease, uniting teams around the globe.

Collect Constantly

Collect all day, every day with automated payment plans and settlement negotiation.

Reach Contacts Faster

Spend your time talking to real people, not answering machines and dead lines.

Effortless Compliance

Maintain TCPA compliance quickly and easily with our built-in management tools.

Download Our Consumer Study

We asked 1000 consumers how they would prefer to be contacted, reminded, and pay for a past due account (like a hospital bill). This is what they said.

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How to Get the Most Out of Your Post-Call IVR Survey

Customers are less likely to give honest feedback when speaking with an agent directly. This is why many businesses are turning to this automated alternative. Here’s what you should know.

Read Article

7 Tips to Keep Your Emails Out of the Spam Filter

Nothing is worse than thinking your customers are getting your emails only to find out they’ve gone straight to junk mail. Here’s 7 tips to get you out of spam jail.

Read Article

A New Kind of Contact Center.

Leverage agent capacity from anywhere on the planet—your office, home office, offshore, or anywhere in between. Intelligent Contacts makes it easier than ever to bring your team together and manage campaigns. Our virtual solutions provide complete freedom and flexibility.
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Automate Success.

Effortless Settlement Negotiation

Intelligent Negotiator does everything that agents do, including negotiating settlements and payment plans. It constantly collects and processes payments, even when your agents can’t.

Immediately Capture Payments

Electronically accept all regular payment channels currently accepted by your business including credit cards, debit cards, and electronic checks.

Customers Love It

The responsive layout, user-friendly design, and 24/7 access make Intelligent Negotiator simple, convenient, and flexible.
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%

Higher contact rate vs manual dialing

%

Of logins result in a payment

%

More of balance due collected vs live collector

See Contact Rates Skyrocket

Increase contact rates by 300%—400% compared to manual dialing and up to 50% over other dialers. Turn agent idle time into revenue producing activities and set your recovery rates on the fast track in days. Stop wasting outbound calls on answering machines and dead numbers. Don’t miss any more inbound calls. Instead, focus your time where it really matters: talking to the RIGHT people.
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Compliance Made Simple

  • Time zone mapping based on area code and zip code
  • Exceptions only dialed during open ‘windows’
  • Cell phone identification
  • Whisper account data and compliance conditions to agents
  • Scrub all contact lists against litigant consumer and bankruptcy databases
  • Data scrubs identify line type, carrier information, false operator intercepts, new contact data, and ownership of phone numbers
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No Capital Expense.

Intelligent Contacts requires NO capital expense and integrates with existing banking systems. You can create standard ongoing campaigns or marketing/promotional campaigns in just a few minutes. Simple, easy, and, most importantly, effective!

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2018 Benchmark Study

Communication and Payment Preferences of Consumers with Past Due Debt

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