Customers are less likely to give honest feedback when speaking with an agent directly. This is why many businesses are turning to this automated alternative. Here’s what you should know.
Nothing is worse than thinking your customers are getting your emails only to find out they’ve gone straight to junk mail. Here’s 7 tips to get you out of spam jail.
A New Kind of Contact Center.Leverage agent capacity from anywhere on the planet—your office, home office, offshore, or anywhere in between. Intelligent Contacts makes it easier than ever to bring your team together and manage campaigns. Our virtual solutions provide complete freedom and flexibility.
Effortless Settlement Negotiation
Immediately Capture Payments
Customers Love It
Higher contact rate vs manual dialing
Of logins result in a payment
More of balance due collected vs live collector
See Contact Rates SkyrocketIncrease contact rates by 300%—400% compared to manual dialing and up to 50% over other dialers. Turn agent idle time into revenue producing activities and set your recovery rates on the fast track in days. Stop wasting outbound calls on answering machines and dead numbers. Don’t miss any more inbound calls. Instead, focus your time where it really matters: talking to the RIGHT people.
Compliance Made Simple
- Time zone mapping based on area code and zip code
- Exceptions only dialed during open ‘windows’
- Cell phone identification
- Whisper account data and compliance conditions to agents
- Scrub all contact lists against litigant consumer and bankruptcy databases
- Data scrubs identify line type, carrier information, false operator intercepts, new contact data, and ownership of phone numbers