DEBT COLLECTION PAYMENTS | 7 MIN READ Here Is A Method That Is Helping Collection Agencies Increase 50% In Revenue This Year Written by Michael Wise We know that collecting debts is a problem, but if they are uncollectible the issue becomes more complicated every...
DEBT COLLECTION PAYMENTS | 7 MIN READ 5 Tools to Maximize Debt Collection Revenue During the 2020 Tax Refund Season Written by Michael Wise The IRS started accepting income tax returns on January 27, 2020. For the taxpayers who filed their returns at the end of...
COLLECTIONS & COMMUNICATION | 5 MIN READ How to Write Effective and Compliant Collection Letters: A Checklist Written by Michael Wise In today’s debt collection space, many organizations are focused on new and improved ways of connecting with consumers. ...
CONTACT CENTER | 10 MIN READ VIDEO: How Can My Business Handle Manual and Automatic Dialing and Stay TCPA Compliant? Written by Jeff Mains New FCC regulations on robocalls and new TCPA lawsuits have several businesses on high alert. There’s confusion on what...
CONTACT CENTER | 10 MIN READ How to Improve Contact Center Performance By Optimizing Call Results Written by Michael Wise Twitter Facebook Youtube LinkedIn Call results are like the DNA of a contact center A contact center’s KPIs are largely monitored, measured, and...
COMPLIANCE | 10 MIN READ Don’t Make the Fair Debt Collection Practices Act Unfair Written by Scott Murray Written by Michael Wise Facebook Twitter LinkedIn Youtube Industries that deal with any form of debt collection or consumer billing received good news from...
