by Michael Wise | Aug 9, 2022 | Accounts Receivable Management, Communications, Debt Collection, Digital Collections, Featured, Statements and Letters
STATEMENTS | 10 MIN READ Key Takeaways From ACA’s 2022 Convention & Expo Many of the initial Regulation F hurdles have been overcome, but everyone seems to be asking…”what now?” Many of the initial Regulation F compliance hurdles have been...
by Michael Wise | Jun 24, 2022 | Accounts Receivable Management, Analytics, Communications, Contact Center Solutions, Debt Collection, Digital Collections, Featured, Healthcare Communication
STATEMENTS | 10 MIN READ How Speech Analytics and Automated Agent Scorecards Improve Agent Results and Reduce Compliance Risks Collection agencies work tirelessly to achieve the best outcomes for their clients. Every day, they make difficult decisions about which...
by Michael Wise | Feb 11, 2022 | Accounts Receivable Management, Communications, Debt Collection, Digital Collections, Featured, Statements and Letters
STATEMENTS | 10 MIN READ What is Stealth Messaging or Ringless Voicemail Drops? Stealth messaging, or ringless voicemail drops, is a technology that bypasses a consumer’s mobile phone device to place a recorded audio message directly in their voicemail inbox. This...
by Michael Wise | Feb 9, 2022 | Accounts Receivable Management, Communications, Debt Collection, Digital Collections, Featured, IVR Payments, Online Payments, Payment Portals, Statements and Letters
STATEMENTS | 10 MIN READ Leveraging Self-Service, Convenience, and Automation to Maximize Collections Have you been considering adding a self-service portal to your business, but just aren’t sure where to start? Self-service, or digital collections, has moved...
by Michael Wise | Feb 12, 2021 | Communications, Debt Collection, Intelligent Contacts News
Press Release— Intelligent Contacts Named Top Company for 2021 by The Technology Era Magazine PLANO, TX — Intelligent Contacts, which provides omnichannel communications and revenue cycle management tools for some of the largest accounts receivables...
by Michael Wise | Sep 30, 2020 | Communications, Debt Collection, Intelligent Contacts News
Press Release—Intelligent Contacts Named 5 Best Telecom Companies to Watch in 2020 PLANO, Tex. — Intelligent Contacts, a leading provider of Cloud Contact Center software and consumer-friendly online payment solutions, was named one of the 5 Best Telecom...