by Michael Wise | Jun 24, 2022 | Accounts Receivable Management, Analytics, Communications, Contact Center Solutions, Debt Collection, Digital Collections, Featured, Healthcare Communication
STATEMENTS | 10 MIN READ How Speech Analytics and Automated Agent Scorecards Improve Agent Results and Reduce Compliance Risks Collection agencies work tirelessly to achieve the best outcomes for their clients. Every day, they make difficult decisions about which...
by Michael Wise | May 13, 2020 | Accounts Receivable Management, Communications, Debt Collection, Revenue Cycle
EXTENDED BUSINESS OFFICE | 7 MIN READ 5 Ways Your Collection Agency or Call Center Can Help Healthcare Providers During a Crisis With many healthcare providers requiring non-essential employees to work from home, some of the normal business office operations of...
by Michael Wise | Mar 25, 2020 | Communications, Revenue Cycle
Intelligent IVR for Healthcare Virtually all medical facilities large and small save significant cost and time by automating communication and utilizing electronic channels rather than relying solely on traditional paper methods. Intelligent Contacts makes it easy!...
by Michael Wise | Feb 4, 2020 | Accounts Receivable Management, Communications, Debt Collection, Healthcare Billing, Online Payments, Revenue Cycle, Statements and Letters, Text Messaging
BILLING & PAYMENTSÂ | 5 MIN READ Make a Proactive Billing Strategy Your 2020 Resolution Written by Michael Wise Accounts receivable plays a crucial role in the long-term success of most businesses, yet few organizations take a hard look at their billing processes....
by Michael Wise | Jan 30, 2020 | Debt Collection, Featured, Healthcare Billing, Healthcare Communication, PCI Compliance, Revenue Cycle
REVENUE CYCLE | 10 MIN READ How Capturing Credit Card on File at Patient Intake Shortens DSO, Reduces Bad Debt, and Cuts AR Costs Written by Michael Wise Drastic Shift in Responsibility to Patients Demands Proactive Accounts Receivable Strategies Bad debt has...
by Michael Wise | Nov 1, 2019 | Accounts Receivable Management, Debt Collection, Digital Collections, Featured, Healthcare Billing, Revenue Cycle, Statements and Letters
Collections should be a sprint—not a marathon If debt collection and accounts receivable are a significant part of the financial success of your business, there are several questions you should be able to answer: How effectively are we collecting outstanding debt...
