How Machine Learning and Speech Analytics Automate Agent Training and Reduce Compliance Risk

How Machine Learning and Speech Analytics Automate Agent Training and Reduce Compliance Risk

STATEMENTS | 10 MIN READ How Speech Analytics and Automated Agent Scorecards Improve Agent Results and Reduce Compliance Risks Collection agencies work tirelessly to achieve the best outcomes for their clients. Every day, they make difficult decisions about which...
New Patient Study Reveals Fundamental Flaws in Medical Bill Collections Leading to Late Payments and Bad Debt

New Patient Study Reveals Fundamental Flaws in Medical Bill Collections Leading to Late Payments and Bad Debt

Collections should be a sprint—not a marathon If debt collection and accounts receivable are a significant part of the financial success of your business, there are several questions you should be able to answer: How effectively are we collecting outstanding debt...

homepage_menu