by Michael Wise | Jun 24, 2022 | Accounts Receivable Management, Analytics, Communications, Contact Center Solutions, Debt Collection, Digital Collections, Featured, Healthcare Communication
STATEMENTS | 10 MIN READ How Speech Analytics and Automated Agent Scorecards Improve Agent Results and Reduce Compliance Risks Collection agencies work tirelessly to achieve the best outcomes for their clients. Every day, they make difficult decisions about which...
by Michael Wise | Mar 15, 2022 | Accounts Receivable Management, Contact Center Solutions, Debt Collection, Digital Collections, Intelligent Contacts News, Online Payments, Payment Portals, Payment Solutions, Regulation F, Text Messaging
NEWS | 10 MIN READ Intelligent Contacts Presents 2022 Contact Center Updates at AccountsRecovery Demo Day PLANO, TX—Intelligent Contacts, a leading provider of contact center communication and payment solutions for the accounts receivable and healthcare industries,...
by Michael Wise | Feb 4, 2020 | Accounts Receivable Management, Communications, Debt Collection, Healthcare Billing, Online Payments, Revenue Cycle, Statements and Letters, Text Messaging
BILLING & PAYMENTS | 5 MIN READ Make a Proactive Billing Strategy Your 2020 Resolution Written by Michael Wise Accounts receivable plays a crucial role in the long-term success of most businesses, yet few organizations take a hard look at their billing processes....
by Michael Wise | Jan 3, 2019 | Communications, Healthcare Billing, Healthcare Communication, Healthcare News, Text Messaging
PATIENT ENGAGEMENT | 10 MIN READ 5 Different Studies Reveal How Text Messaging Improves Patient Experience and Outcomes Written by Michael Wise Follow Follow Follow Follow For many of us, the idea of getting a text from our doctor’s office reminding us of an upcoming...
by Michael Wise | Sep 11, 2018 | Accounts Receivable Management, Communications, Debt Collection, Digital Collections, FDCPA & CFPB Compliance, Healthcare Billing, Online Payments, Payment Solutions, Statements and Letters, Text Messaging
Collections should be a sprint—not a marathon If debt collection and accounts receivable are a significant part of the financial success of your business, there are several questions you should be able to answer: How effectively are we collecting outstanding debt...
by Michael Wise | Feb 1, 2018 | Communications, Healthcare Communication, Payment Solutions, Text Messaging
CONTACT CENTER | 10 MIN READ 15 Text Messaging Statistics Every Business Should Know Written by Michael Wise Follow Follow Follow Follow Text for business: A new era has begun. There is an evolution taking place in communication. Businesses love to track their...
