Communications, FDCPA & CFPB Compliance
CONTACT CENTER | 10 MIN READ 7 Tips to Keep Your Emails Out of the Spam Filter Written by Michael Wise Follow Follow Follow Follow Emails aren’t going away. Regardless of what millennial marketers say, email is still king. According to a 2017 benchmark...
Accounts Receivable Management, Communications, FDCPA & CFPB Compliance, Payment Solutions
8 Reasons You Should Be In the Cloud Cloud services are growing... with or without you.There’s a very simple reason Forbes projects the global cloud services market will eclipse $383 billion by 2020. Cloud-based services work really well and the businesses deploying...
Accounts Receivable Management, Communications, FDCPA & CFPB Compliance
Live Negotiations Aren't Comfortable If you’ve ever purchased a vehicle from a used car dealership before, chances are you remember the salesperson. You may also remember a point in the sales experience where the excitement of shopping had ended, and the...
Accounts Receivable Management, Communications, FDCPA & CFPB Compliance
5 Things Creditors and Collections Agents Should Know About the People They Call Your Clients and DebtThere’s an adage that says consumers who are satisfied with their experience move on with their lives, but those who are dissatisfied take time to voice their...
Accounts Receivable Management, Communications, FDCPA & CFPB Compliance
CONTACT CENTER | 10 MIN READ With Millennials, Customer Service Is Your Greatest Marketing Tool Written by Michael Wise Follow Follow Follow Follow It’s All About the Experience Regardless of which industry you’re in, your interaction with consumers...
Accounts Receivable Management, Communications, FDCPA & CFPB Compliance
Why CIOs Are Scapegoats And Not Heroes The Lifecycle of a CIOAccording to a recent Korn Ferry report on C-level job tenure, CIOs have average job tenure of 4.1 years. In comparison, CEOs remain in their position almost twice as long, at eight years on average. Those...
