Accounts Receivable Management, Communications, Compliance, Debt Collection, FDCPA & CFPB Compliance, Regulation F, Statements and Letters
COLLECTIONS & COMMUNICATION | 5 MIN READ How to Write Effective and Compliant Collection Letters: A Checklist In today’s debt collection space, many organizations are focused on new and improved ways of connecting with consumers. While this is a...
Accounts Receivable Management, Communications, Debt Collection, FDCPA & CFPB Compliance, Payment Solutions, Revenue Cycle, Statements and Letters
COMPLIANCE | 10 MIN READ Don’t Make the Fair Debt Collection Practices Act Unfair Industries that deal with any form of debt collection or consumer billing received good news from the Consumer Financial Protection Bureau (CFPB) appears to give debt collectors...
Accounts Receivable Management, Communications, Debt Collection, Digital Collections, Featured, Statements and Letters
STATEMENTS | 10 MIN READ How Intelligent Statements Track Billing Performance Using Unique Access Codes One of the main features that makes a billing statement “intelligent” is the ability to track and measure what actions a consumer takes after opening...
Accounts Receivable Management, Communications, Debt Collection, FDCPA & CFPB Compliance, PCI Compliance
How to Recognize Hidden Compliance Landmines in Your Contact Center Your accounts receivable and revenue cycle management teams work hard to prepare for the challenges their contact centers face every day. However, some of the more substantial risks have hidden...
Accounts Receivable Management, Analytics, Debt Collection, FDCPA & CFPB Compliance, PCI Compliance
What is Speech Analytics? Speech analytics is a technology that processes and uploads contact center call recordings to a web interface that transcribes, scans and evaluates conversations between consumers and agents to improve call quality and performance. The most...
Accounts Receivable Management, Communications, Debt Collection, Digital Collections, FDCPA & CFPB Compliance, Healthcare Billing, Online Payments, Payment Solutions, Statements and Letters, Text Messaging
Collections should be a sprint—not a marathon If debt collection and accounts receivable are a significant part of the financial success of your business, there are several questions you should be able to answer: How effectively are we collecting outstanding debt...
