by Dayanne Rojas | Nov 17, 2025 | Communications, Contact Center Solutions, Featured, General, Omnichannel, Online Payments, Payment Solutions
The 7 Levers That Lift Right-Party Contacts (Without Adding Seats) A No-Fluff Guide for Contact Center Directors Who Need More Connects, Not More Costs The Contact Center Math That Doesn't Add Up You know the drill.Your outbound team is burning through lists. Dials...
by Intelligent Contacts | Oct 3, 2025 | Analytics, Communications, Contact Center Solutions, Featured, General, Omnichannel, Online Payments
iOS 26 Call Screening: A Pragmatic View for Collections and ARM Professionals Apple's iOS 26 call screening feature has generated significant buzz in recent weeks, with many predicting catastrophic impacts on outbound calling strategies. Industry forums are filled...
by Michael Wise | Apr 20, 2023 | Accounts Receivable Management, Debt Collection, Digital Collections, Featured, Online Payments
DIGITAL DEBT COLLECTIONS | 10 MIN READ Digital Collections: How to Run Email Campaigns That Get Results Email campaigns are an extremely efficient and cost-effective way to deliver a message to a large list of contacts immediately and all-at-once. However, many...
by Michael Wise | Apr 12, 2023 | Accounts Receivable Management, Debt Collection, Digital Collections, Featured, Online Payments, Payment Portals
DIGITAL DEBT COLLECTIONS | 10 MIN READ How to Drive Consumers to Your Payment Portal A consumer portal provides a convenient way for a consumer to view, pay a bill, or manage other aspects of their account, without having to speak to anyone over the phone. However,...
by Michael Wise | Mar 15, 2022 | Accounts Receivable Management, Contact Center Solutions, Debt Collection, Digital Collections, Intelligent Contacts News, Online Payments, Payment Portals, Payment Solutions, Regulation F, Text Messaging
NEWS | 10 MIN READ Intelligent Contacts Presents 2022 Contact Center Updates at AccountsRecovery Demo Day PLANO, TX—Intelligent Contacts, a leading provider of contact center communication and payment solutions for the accounts receivable and healthcare industries,...
by Michael Wise | Feb 9, 2022 | Accounts Receivable Management, Communications, Debt Collection, Digital Collections, Featured, IVR Payments, Online Payments, Payment Portals, Statements and Letters
STATEMENTS | 10 MIN READ Leveraging Self-Service, Convenience, and Automation to Maximize Collections Have you been considering adding a self-service portal to your business, but just aren’t sure where to start? Self-service, or digital collections, has moved...
