Accounts Receivable Management, Analytics, Communications, Contact Center Solutions, Debt Collection, Digital Collections, Featured, Healthcare Communication
STATEMENTS | 10 MIN READ How Speech Analytics and Automated Agent Scorecards Improve Agent Results and Reduce Compliance Risks Collection agencies work tirelessly to achieve the best outcomes for their clients. Every day, they make difficult decisions about which...
Debt Collection, Featured, Healthcare Billing, Healthcare Communication, PCI Compliance, Revenue Cycle
REVENUE CYCLE | 10 MIN READ How Capturing Credit Card on File at Patient Intake Shortens DSO, Reduces Bad Debt, and Cuts AR Costs Written by Michael Wise Drastic Shift in Responsibility to Patients Demands Proactive Accounts Receivable Strategies Bad debt has...
Communications, Healthcare Billing, Healthcare Communication, Healthcare News, Payment Solutions
HEALTHCARE COMMUNICATION | 10 MIN READ Four Ways Consumerization Could Be Hurting Your Medical Practice Right Now Think about a restaurant that you like. It doesn’t have to be a top favorite, just one that you visit when the mood strikes. Now let me...
Healthcare Billing, Healthcare Communication, Healthcare News, Revenue Cycle, Statements and Letters
STATEMENTS | 10 MIN READ 2019: The Year Healthcare Providers Finally Start Taking Consumerism Seriously Written by Michael Wise Written by Michael Wise Follow Follow Follow Follow We arrived at the #HIMSS19 Conference in Orlando excited to be first-time exhibitors. ...
Communications, Healthcare Billing, Healthcare Communication, Healthcare News, Text Messaging
PATIENT ENGAGEMENT | 10 MIN READ 5 Different Studies Reveal How Text Messaging Improves Patient Experience and Outcomes Written by Michael Wise Follow Follow Follow Follow For many of us, the idea of getting a text from our doctor’s office reminding us of an upcoming...
Communications, Healthcare Communication, Payment Solutions, Text Messaging
CONTACT CENTER | 10 MIN READ 15 Text Messaging Statistics Every Business Should Know Written by Michael Wise Follow Follow Follow Follow Text for business: A new era has begun. There is an evolution taking place in communication. Businesses love to track their...
