by Michael Wise | Aug 9, 2022 | Accounts Receivable Management, Communications, Debt Collection, Digital Collections, Featured, Statements and Letters
STATEMENTS | 10 MIN READ Key Takeaways From ACA’s 2022 Convention & Expo Many of the initial Regulation F hurdles have been overcome, but everyone seems to be asking…”what now?” Many of the initial Regulation F compliance hurdles have been...
by Michael Wise | Jun 24, 2022 | Accounts Receivable Management, Analytics, Communications, Contact Center Solutions, Debt Collection, Digital Collections, Featured, Healthcare Communication
STATEMENTS | 10 MIN READ How Speech Analytics and Automated Agent Scorecards Improve Agent Results and Reduce Compliance Risks Collection agencies work tirelessly to achieve the best outcomes for their clients. Every day, they make difficult decisions about which...
by Michael Wise | Apr 13, 2022 | Accounts Receivable Management, Compliance, Debt Collection, Digital Collections, FDCPA & CFPB Compliance, Featured, PCI Compliance, Regulation F
COMPLIANCE | 10 MIN READ Understanding Regulation F’s Model Validation Notice In an ideal world, debt collectors would have perfect information on the debts they are trying to collect. However, in the real world, there are often errors and ambiguities in the...
by Michael Wise | Mar 15, 2022 | Accounts Receivable Management, Contact Center Solutions, Debt Collection, Digital Collections, Intelligent Contacts News, Online Payments, Payment Portals, Payment Solutions, Regulation F, Text Messaging
NEWS | 10 MIN READ Intelligent Contacts Presents 2022 Contact Center Updates at AccountsRecovery Demo Day PLANO, TX—Intelligent Contacts, a leading provider of contact center communication and payment solutions for the accounts receivable and healthcare industries,...
by Michael Wise | Feb 11, 2022 | Accounts Receivable Management, Communications, Debt Collection, Digital Collections, Featured, Statements and Letters
STATEMENTS | 10 MIN READ What is Stealth Messaging or Ringless Voicemail Drops? Stealth messaging, or ringless voicemail drops, is a technology that bypasses a consumer’s mobile phone device to place a recorded audio message directly in their voicemail inbox. This...
by Michael Wise | Feb 9, 2022 | Accounts Receivable Management, Communications, Debt Collection, Digital Collections, Featured, IVR Payments, Online Payments, Payment Portals, Statements and Letters
STATEMENTS | 10 MIN READ Leveraging Self-Service, Convenience, and Automation to Maximize Collections Have you been considering adding a self-service portal to your business, but just aren’t sure where to start? Self-service, or digital collections, has moved...
