by Michael Wise | Apr 20, 2023 | Accounts Receivable Management, Debt Collection, Digital Collections, Featured, Online Payments
DIGITAL DEBT COLLECTIONS | 10 MIN READ Digital Collections: How to Run Email Campaigns That Get Results Email campaigns are an extremely efficient and cost-effective way to deliver a message to a large list of contacts immediately and all-at-once. However, many...
by Michael Wise | Apr 12, 2023 | Accounts Receivable Management, Debt Collection, Digital Collections, Featured, Online Payments, Payment Portals
DIGITAL DEBT COLLECTIONS | 10 MIN READ How to Drive Consumers to Your Payment Portal A consumer portal provides a convenient way for a consumer to view, pay a bill, or manage other aspects of their account, without having to speak to anyone over the phone. However,...
by Michael Wise | Mar 13, 2023 | Accounts Receivable Management, Communications, Contact Center Solutions, Debt Collection, Featured
PREDICTIVE DIALER | 10 MIN READ What’s Driving the Shift to Digital Debt Collection What’s driving the growing shift towards digital debt collection? There’s likely a number of contributing factors depending on who you ask and what specific business lines that...
by Michael Wise | Mar 7, 2023 | Accounts Receivable Management, Communications, Contact Center Solutions, Debt Collection, Featured, TCPA
OUTBOUND SOLUTIONS | 10 MIN READ Top 5 Features of the Best Outbound Call Center Solutions of 2023 In the modern business world, making outbound calls efficiently and effectively at scale is crucial for the success of a company. Whether in healthcare, debt collection,...
by Michael Wise | Feb 13, 2023 | Accounts Receivable Management, ATDS, Communications, Contact Center Solutions, Debt Collection, Featured
PREDICTIVE DIALER | 10 MIN READ Best Practices in Improving Right Party Contact Rates? What is a Right Party Contact? The right party contact rate is the percentage of calls that are successfully connected to the intended recipient. In the world of call centers,...
by Michael Wise | Jan 26, 2023 | Accounts Receivable Management, ATDS, Communications, Contact Center Solutions, Debt Collection, Featured
PREDICTIVE DIALER | 10 MIN READ What’s the difference between an auto dialer vs. a predictive dialer? What’s the difference between an auto dialer and a predictive dialer software? The auto dialer vs. predictive dialer conversation can be a bit confusing...