by Michael Wise | Sep 20, 2023 | Accounts Receivable Management, ATDS, Communications, Contact Center Solutions, Debt Collection, Featured
PREDICTIVE DIALER | 10 MIN READ Predictive Dialing vs. Manual Dialing in Contact Centers: A Deep Dive into ROI In today’s fast-paced business world, efficiency and productivity are paramount. Contact centers, which serve as the frontline for customer...
by Michael Wise | Feb 13, 2023 | Accounts Receivable Management, ATDS, Communications, Contact Center Solutions, Debt Collection, Featured
PREDICTIVE DIALER | 10 MIN READ Best Practices in Improving Right Party Contact Rates? What is a Right Party Contact? The right party contact rate is the percentage of calls that are successfully connected to the intended recipient. In the world of call centers,...
by Michael Wise | Jan 26, 2023 | Accounts Receivable Management, ATDS, Communications, Contact Center Solutions, Debt Collection, Featured
PREDICTIVE DIALER | 10 MIN READ What’s the difference between an auto dialer vs. a predictive dialer? What’s the difference between an auto dialer and a predictive dialer software? The auto dialer vs. predictive dialer conversation can be a bit confusing...
by Michael Wise | Dec 21, 2022 | Accounts Receivable Management, ATDS, Communications, Contact Center Solutions, Debt Collection, Featured
PREDICTIVE DIALER | 10 MIN READ What is a Predictive Dialer? What is a predictive dialer? A predictive dialer is a computerized system used by call centers to automatically dial telephone numbers and connect calls to available agents. The dialer uses an algorithm to...
