ARMTech 2025 Key Session Takeaways: Bots vs. Human Agents

ARMTech 2025 Key Session Takeaways: Bots vs. Human Agents

ARMTech 2025 Key Takeaways: Session: Bots or Human Agents, or Both?   Session: The Agent of the Future: Bot, Human, or Both? The panel on “The Agent of the Future: Bot, Human, or Both?” was a confirmation of what we at Intelligent Contacts already know—AI...
How New Consumer Protection Laws Like CCPA Will Impact the Debt Collection Industry

How New Consumer Protection Laws Like CCPA Will Impact the Debt Collection Industry

DATA SECURITY & COMPLIANCE | 10 MIN READ How New Consumer Protection Laws Like CCPA Will Impact the Debt Collection Industry Written by Michael Wise The Recently Passed California Consumer Protection ACT (CCPA) Makes Legal Compliance Officers Top 3 Concerns...
Intelligent Contacts’ Payment Portal Gives ARM Industry Built-In Compliance Tool

Intelligent Contacts’ Payment Portal Gives ARM Industry Built-In Compliance Tool

PRESS RELEASE | 10 MIN READ Intelligent Contacts’ Payment Portal Gives ARM Industry Built-In Compliance Tool New upgrade to Intelligent Payment Portal With Built-In Compliance Features introduces Dynamic Disclosures Tool for 1st Party and 3rd Party Debt Collection...

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