Accounts Receivable Management, Communications, FDCPA & CFPB Compliance
Live Negotiations Aren't Comfortable If you’ve ever purchased a vehicle from a used car dealership before, chances are you remember the salesperson. You may also remember a point in the sales experience where the excitement of shopping had ended, and the...
Accounts Receivable Management, Communications, FDCPA & CFPB Compliance
5 Things Creditors and Collections Agents Should Know About the People They Call Your Clients and DebtThere’s an adage that says consumers who are satisfied with their experience move on with their lives, but those who are dissatisfied take time to voice their...
Accounts Receivable Management, Communications, FDCPA & CFPB Compliance
CONTACT CENTER | 10 MIN READ With Millennials, Customer Service Is Your Greatest Marketing Tool Written by Michael Wise Follow Follow Follow Follow It’s All About the Experience Regardless of which industry you’re in, your interaction with consumers...
Accounts Receivable Management, Communications, FDCPA & CFPB Compliance
Why CIOs Are Scapegoats And Not Heroes The Lifecycle of a CIOAccording to a recent Korn Ferry report on C-level job tenure, CIOs have average job tenure of 4.1 years. In comparison, CEOs remain in their position almost twice as long, at eight years on average. Those...
Accounts Receivable Management, Communications, FDCPA & CFPB Compliance
Reaching Debt Recovery Goals Often Means Letting Your Stars Be Stars Finding Your StarsFor decades the ARM industry has been willing to accept that the majority of their agents’ outbound calls each day will reach recording machines, voicemail inboxes, or simply the...
Communications, IVR Payments
Intelligent IVR Voice Demo Voices For Your IVRIntelligent Contacts contracts with top voice talent to provide IVR recordings for our clients in English, Spanish, and many other languages. Preview some of our most popular voice choices below, choose who you like, and...
