by Michael Wise | Dec 17, 2024 | Accounts Receivable Management, AI and Machine Learning, Communications, Contact Center Solutions, Debt Collection, Digital Collections, Featured
How AI Regulation Proposed by Congress Could Reshape the ARM Industry As Congress finally weighs in, what role will AI have in the ARM Industry The Accounts Receivable Management (ARM) industry exists at an intriguing crossroads of finance and technology. A recent...
by Michael Wise | Nov 15, 2024 | Accounts Receivable Management, AI and Machine Learning, Communications, Contact Center Solutions, Debt Collection, Digital Collections, Featured
Propensity-to-Pay Models: How Real-Time Consumer Data Drives Better Collection Outcomes In this series, we’ll dive into how our Intelligent Contact & Payment Center platform can provide the crucial consumer data needed to create personalized and effective...
by Michael Wise | Nov 15, 2024 | Accounts Receivable Management, Communications, Contact Center Solutions, Digital Collections, Featured
Creating Accurate Propensity to Pay Models Using Real-Time Engagement Data In this series, we’ll dive into how our Intelligent Contact & Payment Center platform can provide the crucial consumer data needed to create personalized and effective communication and...
by Michael Wise | Oct 14, 2024 | Accounts Receivable Management, Communications, Contact Center Solutions, Digital Collections, Featured
Closing the Revenue Cycle Loop Thru Omnichannel Payment Journey Personas What does an Omnichannel Contact & Payment Strategy Look Like? Omnichannel strategies refer to engaging with customers through multiple integrated channels such as voice, SMS, email, chat,...
by Michael Wise | Apr 20, 2023 | Accounts Receivable Management, Debt Collection, Digital Collections, Featured, Online Payments
DIGITAL DEBT COLLECTIONS | 10 MIN READ Digital Collections: How to Run Email Campaigns That Get Results Email campaigns are an extremely efficient and cost-effective way to deliver a message to a large list of contacts immediately and all-at-once. However, many...
by Michael Wise | Apr 12, 2023 | Accounts Receivable Management, Debt Collection, Digital Collections, Featured, Online Payments, Payment Portals
DIGITAL DEBT COLLECTIONS | 10 MIN READ How to Drive Consumers to Your Payment Portal A consumer portal provides a convenient way for a consumer to view, pay a bill, or manage other aspects of their account, without having to speak to anyone over the phone. However,...
