Accounts Receivable Management, AI and Machine Learning, Analytics, Communications, Debt Collection, Featured
AI IN DEBT COLLECTION | PART 1 How to Use AI to Structure and Analyze Omni-Channel Communications Step 1 Gathering Messages When people talk to your company through calls, texts, chats, or emails, those messages are collected and stored some place. The first step in...
Accounts Receivable Management, Debt Collection, Digital Collections, Featured, Online Payments
DIGITAL DEBT COLLECTIONS | 10 MIN READ Digital Collections: How to Run Email Campaigns That Get Results Email campaigns are an extremely efficient and cost-effective way to deliver a message to a large list of contacts immediately and all-at-once. However, many...
Accounts Receivable Management, Debt Collection, Digital Collections, Featured, Online Payments, Payment Portals
DIGITAL DEBT COLLECTIONS | 10 MIN READ How to Drive Consumers to Your Payment Portal A consumer portal provides a convenient way for a consumer to view, pay a bill, or manage other aspects of their account, without having to speak to anyone over the phone. However,...
Accounts Receivable Management, Communications, Contact Center Solutions, Debt Collection, Featured
PREDICTIVE DIALER | 10 MIN READ What’s Driving the Shift to Digital Debt Collection What’s driving the growing shift towards digital debt collection? There’s likely a number of contributing factors depending on who you ask and what specific business lines that...
Accounts Receivable Management, Communications, Contact Center Solutions, Debt Collection, Featured, TCPA
OUTBOUND SOLUTIONS | 10 MIN READ Top 5 Features of the Best Outbound Call Center Solutions of 2023 In the modern business world, making outbound calls efficiently and effectively at scale is crucial for the success of a company. Whether in healthcare, debt collection,...
Accounts Receivable Management, ATDS, Communications, Contact Center Solutions, Debt Collection, Featured
PREDICTIVE DIALER | 10 MIN READ Best Practices in Improving Right Party Contact Rates? What is a Right Party Contact? The right party contact rate is the percentage of calls that are successfully connected to the intended recipient. In the world of call centers,...
