by Michael Wise | Jan 30, 2025 | Accounts Receivable Management, AI and Machine Learning, Communications, Contact Center Solutions, Debt Collection, Digital Collections, FDCPA & CFPB Compliance, Featured, PCI Compliance, Regulation F, TCPA
ARMTech 2025 Key Takeaways: Session: Bots or Human Agents, or Both? Session: The Agent of the Future: Bot, Human, or Both? The panel on “The Agent of the Future: Bot, Human, or Both?” was a confirmation of what we at Intelligent Contacts already know—AI...
by Michael Wise | Mar 7, 2023 | Accounts Receivable Management, Communications, Contact Center Solutions, Debt Collection, Featured, TCPA
OUTBOUND SOLUTIONS | 10 MIN READ Top 5 Features of the Best Outbound Call Center Solutions of 2023 In the modern business world, making outbound calls efficiently and effectively at scale is crucial for the success of a company. Whether in healthcare, debt collection,...
by Michael Wise | Aug 11, 2021 | Accounts Receivable Management, Compliance, Data Security, Debt Collection, FDCPA & CFPB Compliance, Payment Solutions, PCI Compliance, Regulation F, TCPA
DATA SECURITY & COMPLIANCE | 10 MIN READ How New Consumer Protection Laws Like CCPA Will Impact the Debt Collection Industry Written by Michael Wise The Recently Passed California Consumer Protection ACT (CCPA) Makes Legal Compliance Officers Top 3 Concerns...
by Michael Wise | Sep 22, 2020 | Communications, Debt Collection, FDCPA & CFPB Compliance, Intelligent Contacts News, TCPA
PRESS RELEASE | 10 MIN READ Intelligent Contacts’ Communication Software Helps Clients Restrict Calls To Consumers During Natural Disasters Technology’s geo-filtering feature prevents companies from calling consumers directly impacted by natural disasters...
by Michael Wise | Jul 23, 2019 | Communications, Compliance, Data Security, FDCPA & CFPB Compliance, PCI Compliance, Revenue Cycle, TCPA
CONTACT CENTER | 10 MIN READ VIDEO: How Can My Business Handle Manual and Automatic Dialing and Stay TCPA Compliant? Written by Jeff Mains New FCC regulations on robocalls and new TCPA lawsuits have several businesses on high alert. There’s confusion on what...
by Michael Wise | Jun 18, 2019 | Data Security, FDCPA & CFPB Compliance, Featured, Payment Solutions, TCPA
HIPAA & PCI Compliance | Checklist 5 Critical Questions You Should Be Able to Answer as a Medical Billing Collection Professional Written by Michael Wise Written by Michael Wise Follow Follow Follow Follow LabCorp, Quest Diagnostics data breach a wake up call to...
