Accounts Receivable Management, AI and Machine Learning, Communications, Contact Center Solutions, Debt Collection, Digital Collections, FDCPA & CFPB Compliance, Featured, PCI Compliance, Regulation F, TCPA
ARMTech 2025 Key Takeaways: Session: Bots or Human Agents, or Both? Session: The Agent of the Future: Bot, Human, or Both? The panel on “The Agent of the Future: Bot, Human, or Both?” was a confirmation of what we at Intelligent Contacts already know—AI...
Accounts Receivable Management, Compliance, Debt Collection, Digital Collections, FDCPA & CFPB Compliance, Featured, PCI Compliance, Regulation F
COMPLIANCE | 10 MIN READ Understanding Regulation F’s Model Validation Notice In an ideal world, debt collectors would have perfect information on the debts they are trying to collect. However, in the real world, there are often errors and ambiguities in the...
Accounts Receivable Management, Contact Center Solutions, Debt Collection, Digital Collections, Intelligent Contacts News, Online Payments, Payment Portals, Payment Solutions, Regulation F, Text Messaging
NEWS | 10 MIN READ Intelligent Contacts Presents 2022 Contact Center Updates at AccountsRecovery Demo Day PLANO, TX—Intelligent Contacts, a leading provider of contact center communication and payment solutions for the accounts receivable and healthcare industries,...
Compliance, FDCPA & CFPB Compliance, Featured, PCI Compliance, Regulation F
STATEMENTS | 10 MIN READ The Big Problem With Managing Reg F Communication Limits By Phone Number The CFPB’s November 2020 Final Rule (Reg F) was one of the most significant compliance regulations handed down in decades. On the one hand, having specific rules...
Accounts Receivable Management, Compliance, Data Security, Debt Collection, FDCPA & CFPB Compliance, Payment Solutions, PCI Compliance, Regulation F, TCPA
DATA SECURITY & COMPLIANCE | 10 MIN READ How New Consumer Protection Laws Like CCPA Will Impact the Debt Collection Industry Written by Michael Wise The Recently Passed California Consumer Protection ACT (CCPA) Makes Legal Compliance Officers Top 3 Concerns...
Compliance, Data Security, Debt Collection, Digital Collections, FDCPA & CFPB Compliance, Featured, Intelligent Contacts News, IVR Payments, No Cost Processing, Online Payments, Payment Portals, Payment Solutions, PCI Compliance, Regulation F
PRESS RELEASE | 10 MIN READ Intelligent Contacts’ Payment Portal Gives ARM Industry Built-In Compliance Tool New upgrade to Intelligent Payment Portal With Built-In Compliance Features introduces Dynamic Disclosures Tool for 1st Party and 3rd Party Debt Collection...
