Accounts Receivable Management, AI and Machine Learning, Communications, Contact Center Solutions, Debt Collection, Digital Collections, FDCPA & CFPB Compliance, Featured, PCI Compliance, Regulation F, TCPA
ARMTech 2025 Key Takeaways: Session: Bots or Human Agents, or Both?  Session: The Agent of the Future: Bot, Human, or Both? The panel on “The Agent of the Future: Bot, Human, or Both?” was a confirmation of what we at Intelligent Contacts already know—AI...
Accounts Receivable Management, Compliance, Debt Collection, Digital Collections, FDCPA & CFPB Compliance, Featured, PCI Compliance, Regulation F
COMPLIANCE | 10 MIN READ Understanding Regulation F’s Model Validation Notice In an ideal world, debt collectors would have perfect information on the debts they are trying to collect. However, in the real world, there are often errors and ambiguities in the...
Compliance, FDCPA & CFPB Compliance, Featured, PCI Compliance, Regulation F
STATEMENTS | 10 MIN READ The Big Problem With Managing Reg F Communication Limits By Phone Number The CFPB’s November 2020 Final Rule (Reg F) was one of the most significant compliance regulations handed down in decades. On the one hand, having specific rules...
Accounts Receivable Management, Compliance, Data Security, Debt Collection, FDCPA & CFPB Compliance, Payment Solutions, PCI Compliance, Regulation F, TCPA
DATA SECURITY & COMPLIANCE | 10 MIN READ How New Consumer Protection Laws Like CCPA Will Impact the Debt Collection Industry Written by Michael Wise The Recently Passed California Consumer Protection ACT (CCPA) Makes Legal Compliance Officers Top 3 Concerns...
Communications, Debt Collection, FDCPA & CFPB Compliance, Intelligent Contacts News, TCPA
PRESS RELEASE | 10 MIN READ Intelligent Contacts’ Communication Software Helps Clients Restrict Calls To Consumers During Natural Disasters Technology’s geo-filtering feature prevents companies from calling consumers directly impacted by natural disasters...
Debt Collection, FDCPA & CFPB Compliance, Intelligent Contacts News, No Cost Processing, Online Payments, Payment Solutions, PCI Compliance
Intelligent Contacts Announces Strategic Partnership With Payscout PLANO, Tex. —Â Intelligent Contacts, a leading provider of Cloud Contact Center software and consumer-centric online payment solutions for the healthcare and accounts receivable industries, today...
