Accounts Receivable Management, AI and Machine Learning, Communications, Contact Center Solutions, Debt Collection, Digital Collections, Featured
Deleting the CFPB Will Be a Game-Changer for the ARM Industry in 2025 For years the ARM industry has been forced to play under a different set of rules than other industries…but in just a few short weeks that all could change Compliance burdens and the constant...
Accounts Receivable Management, AI and Machine Learning, Communications, Contact Center Solutions, Debt Collection, Digital Collections, Featured
How AI Regulation Proposed by Congress Could Reshape the ARM Industry As Congress finally weighs in, what role will AI have in the ARM Industry The Accounts Receivable Management (ARM) industry exists at an intriguing crossroads of finance and technology. A recent...
Accounts Receivable Management, AI and Machine Learning, Communications, Contact Center Solutions, Debt Collection, Digital Collections, Featured
Propensity-to-Pay Models: How Real-Time Consumer Data Drives Better Collection Outcomes In this series, we’ll dive into how our Intelligent Contact & Payment Center platform can provide the crucial consumer data needed to create personalized and effective...
Accounts Receivable Management, Communications, Contact Center Solutions, Digital Collections, Featured
Creating Accurate Propensity to Pay Models Using Real-Time Engagement Data In this series, we’ll dive into how our Intelligent Contact & Payment Center platform can provide the crucial consumer data needed to create personalized and effective communication and...
Accounts Receivable Management, Communications, Contact Center Solutions, Digital Collections, Featured
Closing the Revenue Cycle Loop Thru Omnichannel Payment Journey Personas What does an Omnichannel Contact & Payment Strategy Look Like? Omnichannel strategies refer to engaging with customers through multiple integrated channels such as voice, SMS, email, chat,...
Accounts Receivable Management, AI and Machine Learning, Communications, Contact Center Solutions, Featured
How Intelligent Geo Call Routing Enhances Customer Service and Boosts Business Branding Efficient and effective business communication is crucial in maintaining branding and customer loyalty. Nothing jeopardizes that trust more than sending a customer or prospect...