Accounts Receivable Management, AI and Machine Learning, Communications, Contact Center Solutions, Debt Collection, Digital Collections, Featured
ARMTech 2025 Key Takeaways: Session: Balancing Tech & Risk Management Session: Balancing Tech & Risk Management At the 2025 ARMTech Conference in Nashville, industry leaders gathered to discuss the ever-evolving relationship between technology and risk...
Accounts Receivable Management, AI and Machine Learning, Communications, Contact Center Solutions, Debt Collection, Digital Collections, FDCPA & CFPB Compliance, Featured, PCI Compliance, Regulation F, TCPA
ARMTech 2025 Key Takeaways: Session: Bots or Human Agents, or Both? Session: The Agent of the Future: Bot, Human, or Both? The panel on “The Agent of the Future: Bot, Human, or Both?” was a confirmation of what we at Intelligent Contacts already know—AI...
Accounts Receivable Management, AI and Machine Learning, Communications, Contact Center Solutions, Debt Collection, Digital Collections, Featured
Deleting the CFPB Will Be a Game-Changer for the ARM Industry in 2025 For years the ARM industry has been forced to play under a different set of rules than other industries…but in just a few short weeks that all could change Compliance burdens and the constant...
Accounts Receivable Management, AI and Machine Learning, Communications, Contact Center Solutions, Debt Collection, Digital Collections, Featured
How AI Regulation Proposed by Congress Could Reshape the ARM Industry As Congress finally weighs in, what role will AI have in the ARM Industry The Accounts Receivable Management (ARM) industry exists at an intriguing crossroads of finance and technology. A recent...
Accounts Receivable Management, AI and Machine Learning, Communications, Contact Center Solutions, Debt Collection, Digital Collections, Featured
Propensity-to-Pay Models: How Real-Time Consumer Data Drives Better Collection Outcomes In this series, we’ll dive into how our Intelligent Contact & Payment Center platform can provide the crucial consumer data needed to create personalized and effective...
Accounts Receivable Management, AI and Machine Learning, Communications, Contact Center Solutions, Featured
How Intelligent Geo Call Routing Enhances Customer Service and Boosts Business Branding Efficient and effective business communication is crucial in maintaining branding and customer loyalty. Nothing jeopardizes that trust more than sending a customer or prospect...
