Deleting the CFPB Will Be a Game-Changer for the ARM Industry in 2025
For years the ARM industry has been forced to play under a different set of rules than other industries…but in just a few short weeks that all could change
Compliance burdens and the constant threat of CFPB, FDCPA, or TCPA-related lawsuits have long driven up the cost per $1 collected for the ARM Industry. However, change could be on the horizon after the 2024 election results.
The second Trump administration appears focused on reducing government waste and protecting businesses from the overreach of federal agencies—with the CFPB mentioned by name as an agency that could be “deleted. “
What will this decidedly pro-business shift mean for the ARM industry?
Asked another way:
If you got to play by the same rules as other industries, what would you do differently?
If the answer’s “nothing,” then the rest of this article is probably not for you. But for those who see the vast potential of this political shift, here’s how Intelligent Contacts can help you maximize 2025’s emerging opportunities and own the moment.
Creating a Clear Path to 2X Revenue Growth in 2025
The combination of reduced compliance costs, increased operational flexibility, and scalable technology presents an unprecedented growth opportunity. By leveraging Intelligent Contacts’ integrated solutions, agencies can:
- Increase call volumes and right-party contact rates with predictive dialing
- Improve payment conversion rates by offering consumer-friendly portals.
- Optimize agent performance through real-time analytics.
- Seamlessly scale operations to handle higher account volumes without sacrificing efficiency.
AI-Powered Predictive Dialers
Our Intelligent Contact Center’s predictive dialers help agencies maximize agent productivity, reducing idle time and ensuring high call volumes. This tool is perfect for scaling outbound campaigns during periods of increased flexibility.
Omnichannel Communication Platform
Our Intelligent Contact Center unifies voice, email, SMS, and chat channels into one seamless system, empowering agencies to reach consumers via their preferred communication methods. This increases engagement rates and recovery success.
Consumer-Focused Payment Portals
The Intelligent Portal enables self-service and self-negotiation options for consumers, increasing payment conversion rates. With real-time analytics, agencies can identify high-value accounts and prioritize outreach.
Advanced Analytics and Reporting
Data-driven insights from our solutions allow agencies to optimize their strategies in real-time, ensuring that every dollar spent delivers maximum ROI.
Scalable Infrastructure
Our cloud-based systems are built to grow with your agency, enabling you to expand operations without downtime or significant additional investment.
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Conclusion: Seize the Opportunity
A pro-business regulatory shift could be a game-changer for the debt collection industry, unlocking unprecedented growth potential. However, agencies must act swiftly and strategically to capitalize on this short window of opportunity. With
Intelligent Contacts’ state-of-the-art solutions, your agency will be ready to scale revenue operations, outperform competitors, and achieve 2X growth in 2025.
Let’s prepare for this new era together—because the future of collections belongs to those ready to innovate and lead.
Ready to crush your revenue goals for 2025?
Our enterprise-level contact center solutions are affordable and a breeze to implement! Have your omnichannel strategy ready in weeks—not months!
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