The 7 Technology and Innovation Myths of Debt Collection

Technology, Innovation, and the Debt Collection Industry

When it comes to innovation and technology, the accounts receivable industry has been slow to embrace new software for a variety of reasons. Some of those concerns are valid, but many others are outdated and incorrect.

In the 7 Technology & Innovation Myths of Debt Collection guide, we tackle the most common concerns and objections we’ve heard when speaking to ARM Industry leaders about why they’re still using older technology. 

  1. Does new technology require significant up-front costs?
  2. Does upgrading ever see an ROI?
  3. How long will it take staff to learn new software?
  4. Should you wait for your current technology to improve?
  5. Does new technology even work in the collections industry?
  6. Is it possible to move to a new system without downtime?
  7. Does upgrading technology make sense for smaller agencies?
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