Intelligent Connect
An On-Hold Speed Pass for Claims Denial Management Calls
No More Hold Music
No more long hold times associated with processing insurance reimbursement claims
IVR Navigation
We know which buttons to push when it comes to big insurance providers’ IVRs
Keep The Calls Coming
With multiple lines in the queue, you can finally make it through your claims list in one sitting
No Hardware, Software, Or Wasted Time
We can have your system up and running the very next day.
Yes... Please Hold.
Your agents might spend several hours of their day listening to the same clip of hold music over and over again as they wait to collect reimbursements from insurance companies. It’s frustrating, it’s boring, and it’s a quick drain on productivity. Intelligent Connect eliminates this time trapped in a queue, dramatically increasing both efficiency and revenue.
An Insurance Speed Pass
Get to the front of the line with Intelligent Connect. We’ll navigate the insurance agency’s IVR and wait on hold for you so you can breeze through your stack of insurance claims and go back to doing what it is you do best—helping your patients get better.
Escape the Red Tape
Most insurance carriers only allow a certain number of unique claims to be submitted during each call. Once that number is met, the call ends and the process starts over. That might mean it takes days for hospital staff to process a list of insurance claims when, really, that time could be reduced to a few short hours.
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More claims processed per day
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Less time on hold
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Insurance Provider IVRs Mapped
Want to know more?
Whether you’re looking to upgrade one part of your billing process or the whole enchilada, we can help!