Cloud-Based Software Providing Companies a Clear Advantage in Connecting Remote Employees

With most employees working from home, companies with premise-based network and phone systems struggle to adapt

The difference? The haves built their technology infrastructure on a cloud-based infrastructure that employees can easily and securely access through a web browser. The have nots elected for premise-based servers and applications that are now quarantined in a climate-controlled server room.

Essentially a VPN, or Virtual Private Network, creates a secure tunnel to securely access a company’s network, or computer system. You can learn more about VPNs and why they are used here.

Cloud-based computing and communication software was designed for a virtual workforce

In contrast, companies using cloud-based systems and web-based software have had fewer challenges transitioning employees to working from home. Employees typically open a browser and log in to access company documents and resources.

Accessing company resources from cloud-based software also adds an additional layer of security through login passwords, SSL certificates, and 2-factor authentication capabilities.

Corporate phone systems have been another area exposed during the COVID-19 crisis. As employees began working from home, their desk phones remained at the office. Many companies underestimated how much this transition would disrupt communication between management, employees, and customers.

One of the few silver linings coming out of the pandemic of 2020 may be that businesses have time to evaluate the limitations of all legacy software systems. In fact, the next several months may be the perfect time to replace legacy hardware, like landline PBX phone systems, while commerce around the globe has largely come to a halt.

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