Contact Center Strategies That Increase Collection Revenue
Calling your customers in phone for unpaid debts doesn’t have to make you a bad cop and if you ever run out of words in the middle of the call, and stagnant with your result we have some tools and tips to help you maximize your debt collection strategy this year.
Capturing a Credit Card on File During Patient Intake Shortens DSO and Cuts AR Costs
Many providers are finding out too late that the traditional patient billing process is not working on higher balances and significantly more needed revenue is speeding its way towards third-party collections—the last stop before bad debt.
New Patient Study Reveals Fundamental Flaws in Medical Bill Collections Leading to Late Payments and Bad Debt
We asked 675 patients a series of questions about High Deductible Health Plans, the obstacles they face when paying medical bills, and what balances would require them to pay by credit.
PCI and HIPAA Compliance Checklist: 5 Critical Questions You Should Be Able to Answer as a Medical Billing Collection Professional
After the recent LabCorp data breach, here’s five questions you should be asking (yourself or your collection software or online payment vendor) about the information and payment data you’re collecting.
How Intelligent Statements Track Billing Performance Using Unique Log In Codes
Unique Access Codes are auto-generated alphanumeric number sets that payers can use to reference their account when calling in, or enter instead of their account number when logging into a payment portal.
