Deliver HIPAA-compliant communications, automated payment workflows, and seamless self-service—all from one intelligent platform. Intelligent Contacts helps hospitals, clinics, and medical billing teams improve patient satisfaction, boost operational efficiency, and collect more revenue, faster.
Offer self-service options and personalized communication via voice, text, email, and chat—all from one intuitive platform.
Send automated billing reminders, capture payments via IVR or text, and reduce no-pays with CCOF support.
Use AI and smart routing to reduce repetitive calls and admin work—freeing staff for high-value care.
HIPAA + HITECH certified. 100% PCI-compliant payment workflows. No need for in
-house dev or IT.
Send automated billing reminders, capture payments via IVR or text, and reduce no-pays with CCOF support.
Send automated billing reminders, capture payments via IVR or text, and reduce no-pays with CCOF support.
Make registration a breeze and keep appointments on track. Our 24/7 self-service options mean routine requests are resolved instantly without routing to a live representative.
Access
Outcomes
Stop the revenue leak. Use Card-on-File (CCOF) and automated billing sequences to simplify the payment journey for hospitals and medical billing teams.
Faster Payments
Billing Workflows
Let patients pay via secure SMS links or PCI-certified IVR. We keep sensitive data away from your staff and out of your call recordings automatically.
HIPAA Certified
Text-to-Pay
Yes. We are HIPAA and HITECH certified with encryption for all data. Compliance is enforced at the platform level, not left to manual policy.
Most healthcare clients are deployed in days. There is no capital expense and no in-house development required.
Absolutely. You can automate reminders via SMS, email, and phone to significantly reduce your no-show rates.
Yes. We support integrations with major systems like Epic and Salesforce using secure APIs to ensure your data flows bidirectionally.
Stay audit-ready with encrypted voice, redacted recordings, and secure storage. Leadership gets the analytics they need on service resolution and payment activity without disrupting the care environment your staff knows best.
Get Deployed in Days, Not Months.
No capital expense. No complex
installs.
Get Deployed in Days, Not
Months. No capital expense. No
complex installs.
VP of Member Experience
Director of Operations
Head of Digital CX
Intelligent Contacts connects easily to your existing tech stack—whether it’s your CRM, EHR, billing system, or custom in-house software. No middleware nightmares. No long waits. Just fast, secure integrations that work.
When it comes to patient data and payments, compliance isn’t optional. Intelligent Contacts is built from the ground up to meet the highest security standards—HIPAA, HITECH, PCI-DSS, RMAi, and ACA PSDI. From encrypted voice and text messaging to redacted call recordings and secure IVR payments, we help healthcare organizations stay audit-ready and patient-trusted.
Stop letting technology debt slow down your standard of care. Unify your communications, eliminate manual admin tasks, and empower your staff to focus on patients. You do not need a multi-year IT project to modernize; you need an upgrade your team can own today.
Get instant access and explore the platform at your own pace
