8 Reasons You Should Be In the Cloud
While you’ve been busy swapping out hard drives, innovative tech companies have been creating solutions to the problems your business faces every day. Here are eight major benefits to moving your business communication, payment information, and data analytics to the cloud.
15 Text Messaging Statistics Every Business Should Know
There is an evolution taking place in communication. Businesses love to track their customers by requiring them to login with a username and password for even the simplest interaction. Anyone over the age of 25 probably knows what it feels like to have over 100 online accounts.
EMV And P2PE
In any industry, your customer’s payment information needs to be secure. Many systems used today are unencrypted and at risk of being hacked. PCI, the Payment Card Industry, is a group that sets security standards for card readers and payment processing systems. They suggest P2PE to prevent data breaches executed through malware. While many P2PE […]
Using Technology To Process Payments 24/7
One of the top reasons patients call is to make a payment, often at the last minute. Intelligent IVR enables payment directly from any phone. Feature-rich, patient-centered bill payment options can be customized to accept eChecks, credit cards, debit cards, and more. Patients give their information directly either through touchtone or voice, simultaneously minimizing communication […]
Intelligent IVR Voice Demo
Intelligent Contacts contracts with top voice talent to provide IVR recordings for our clients in English, Spanish, and many other languages. Preview some of our most popular voice choices below, choose who you like, and ask for them by name. We’ll have them customize the IVR just for you with the greeting of your choice, […]
How Can I Keep My Data Safe?
Data breaches are on the rise and any data handled in-house is at risk. Many of these breaches are caused by malware listening to data as it passes through the system. According to the PCI Security Standards Council (SSC), the only way to block against this malware is through P2PE, Point-to-Point Encryption. Intelligent Contacts, working […]
