Reaching Debt Recovery Goals Often Means Letting Your Stars Be Stars
One of the often overlooked results of wrong party contacts is the impact it has on your best agents—the ones who clearly have a gift to do a difficult job. These are your stars. They handle difficult calls with maturity and class.
EMV And P2PE
In any industry, your customer’s payment information needs to be secure. Many systems used today are unencrypted and at risk of being hacked. PCI, the Payment Card Industry, is a group that sets security standards for card readers and payment processing systems. They suggest P2PE to prevent data breaches executed through malware. While many P2PE […]
Intelligent PBX and TCPA Compliance
An Intelligent PBX combines the low cost efficiency of cloud technology within the 100% TCPA compliant environment of our ATDS predictive dialer.
How Can I Keep My Data Safe?
Data breaches are on the rise and any data handled in-house is at risk. Many of these breaches are caused by malware listening to data as it passes through the system. According to the PCI Security Standards Council (SSC), the only way to block against this malware is through P2PE, Point-to-Point Encryption. Intelligent Contacts, working […]
