Why CIOs Are Scapegoats And Not Heroes
Considering how important technology, big data, and online security have become to every company’s bottom line, why do CIO changes happening so frequently? How does a CIO break the five-year cycle, move the needle quicker, and move from the pit crew to the driver’s seat?
Reaching Debt Recovery Goals Often Means Letting Your Stars Be Stars
One of the often overlooked results of wrong party contacts is the impact it has on your best agents—the ones who clearly have a gift to do a difficult job. These are your stars. They handle difficult calls with maturity and class.
