CIO Applications Names Intelligent Contacts Top 10 Contact Center Solution Provider for 2019
After extensive evaluation, CIO Applications chose Intelligent Contacts’ hosted contact center platform as an industry leader in providing innovative communication solutions to help businesses optimize their services and deliver optimal customer experiences.
The Debt Sophistication Dilemma That Can Become a FDCPA Compliance Nightmare
Midland Credit Management has a whole new understanding of the term, “least sophisticated debtor” when it comes to their collection letters.
Report Shows Top Consumer Complaints in Debt Collections
Last month, The Bureau of Consumer Financial Protection released their 2018 Consumer Response Annual Report. Revenue cycle management and accounts receivable departments should familiarize themselves with insights from 81,500 complaints highlighted in the debt collection complaint data.
