Cloud Contact Center Solutions
Unified Communication and Secure Consumer Payment Solutions
Cloud Contact Center Solutions
Omnichannel Communication and Self-Service Payment Solutions
Events
Unified Communications
- Personalized consumer interactions using the communication channels they prefer.
- Reach more right party contacts with our TCPA-Compliant Outbound Predictive Dialer.
- Streamline inbound communication with Intelligent IVR call routing.
Secure and Frictionless Payments
- Shorten your revenue cycle and DSO by making the consumer payment process frictionless.
- Take payments 24/7 through mobile-first Payment Portals, Payment IVRs, and automated electronic billing and payment reminders.
PCI & HIPAA Certified |TCPA Compliant
- Offer customers 100% Secure Credit Card Processing and ACH Payments over the phone, online, or through an IVR.
- Take your network out of PCI scope with our P2PE Payment Solutions.
- Avoid complaints, litigation and fines using our TCPA-Compliant Predictive Dialer.
How do consumers want to communicate? By phone? Text? Email? Chat? The answer is YES!
- Make every phone call personal with real-time account information screen pops.
- Send account information and Electronic Statements through triggered email campaigns.
- Provide timely customer service information through Web Chat.
How do consumers prefer to pay? A phone call? Online? Text to pay? A 24/7 payment IVR? Again, the answer is YES!
- Take 100% PCI Compliant Payments over the phone with call redaction or P2PE devices.
- Take advantage of consumer desire for frictionless self service with a mobile-first Online Payment Portal.
- Collect 24/7 with a payment IVR.
- Let customers pay by replying YES to a text message.
Why Intelligent Contacts?
This is where customized communication meets payments. Use omni channel communication to talk with clients and make payment collection easier.
Active accounts
Payments processed
Connections made in 2019
Outstanding IVR interactions and counting!
Online payment plans created
%
Of payments made via mobile devices
Some of the Industries We Serve
Patient Engagement, Self-Service, Revenue Cycle Management Technology
Let patients opt-in, log-in, set up payment plans, view e-statements. Initiate patient engagement, reduce no-shows with two-way SMS campaigns.
Connect, Collect, Comply With Ease
Create, integrate, and manage teams with unprecedented ease, uniting teams around the globe. Collect 24-7 with automated payment plans and settlement negotiation. Connect with consumers using 100% TCPA compliant technology.
Manage agents and teams across the office or from around the globe, using our data-driven, self-learning Intelligent Campaign technology. Full call recording, speech analytics, and real-time performance dashboards, keep your center effective and compliant.
Transparent, Industry-Best Rates
As a payment gateway and merchant processing wholesaler, we offer the lowest rates in the industry, free of third party or broker markup. We also offer No Cost Processing so you can receive the full value of your services every time.
Patient Engagement, Self-Service, Revenue Cycle Management Technology
Let patients opt-in, log-in, set up payment plans, view e-statements. Initiate patient engagement, reduce no-shows with two-way SMS campaigns.
Connect, Collect, Comply With Ease
Create, integrate, and manage teams with unprecedented ease, uniting teams around the globe. Collect 24-7 with automated payment plans and settlement negotiation. Connect with consumers using 100% TCPA compliant technology.
Manage agents and teams across the office or from around the globe, using our data-driven, self-learning Intelligent Campaign technology. Full call recording, speech analytics, and real-time performance dashboards, keep your center effective and compliant.
Transparent, Industry-Best Rates
As a payment gateway and merchant processing wholesaler, we offer the lowest rates in the industry, free of third party or broker markup. We also offer No Cost Processing so you can receive the full value of your services every time.
Why Intelligent Contacts?
This is where communication meets payments.
Payments Processed
Connections Made in 2017
Active Accounts
Easy payment plans created online in 2017
Outstanding IVR experiences in 2018
%
Of payments made via mobile devices
Why Intelligent Contacts?
This is where communication meets payments.
