Don't miss out on another important message

<!DOCTYPE html><html><head><title>Intelligent Contacts Email Whitelist Instructions</title><meta name="description" content="Whitelist Intelligent Contacts to be sure you get the email you requested..."><meta property="og:title" content="Intelligent Contacts Email Whitelist Instructions"><meta property="og:description" content="Whitelist Intelligent Contacts to be sure you get the email you requested..."><meta property="og:type" content="article"><meta property="og:image" content="https://s3.amazonaws.com/wlist-images/email-whitelist-screenshot-full.png"><meta name="viewport" content="width=device-width, initial-scale=1"><style type="text/css">@import 'https://fonts.googleapis.com/css?family=Roboto';.mobileButton { margin: 2%; margin-bottom: 3%; padding: 2%; border: solid #adadba 1px; border-radius: 0px; text-align: center; font-family: verdana; font-weight: bold; }ul{ list-style:none !important;}ul li{ padding:10px 10px; text-align:center; font-size: 1.5em; text-decoration:none;}a{ color:white;}.columnHeading{ width:25%; float:left;}.headingBorder{ padding:20px 0; text-align:center; border-top:2px solid gray; border-bottom:2px solid gray;}.endRow{ float:right;}.clearRight{ clear:left;}.submenuPopularAppBtn,.submenuEmailClientBtn,.submenuSecuritySoftBtn,.submenuSpamFiltersBtn{ text-align:center; width:100%; padding:10px; cursor:pointer;}.submenuPopularAppBtn{ background-color:#1350a3;}.submenuEmailClientBtn{ background-color:#56c6e8;}.submenuSecuritySoftBtn{ background-color:#12a98b;}.submenuSpamFiltersBtn{ background-color:#74c04f;}@media only screen and (min-width:600px) and (max-width: 879px){.columnHeading{ width:50%;}#sSoftware{ clear:left;}}@media only screen and (min-width : 880px) and (max-width:1140px) {.columnHeading{ width:33.33333%;}#sFilters{ clear:both;}}/*fix margin*/@media only screenand (min-width:0) and (max-width:600px){body{ margin:10px;}.columnHeading{ width:100%;}.clearFix { clear: both;}}/*Instruction Icons*/.instruction-icon { float: left; margin: 10px; }</style></head><body><h1 style="text-align:center;">Intelligent Contacts Email Whitelist Instructions</h1><p> If you do not see an email from <strong>Intelligent Contacts</strong> in your Inbox, our email may have mistakenly been sent to your spam folder. Your providers do the best they can to keep spam out, but sometimes the systems they use mistakenly catch good mail along with it. So, we ask that you add us to your trusted list of senders, contacts, or address book. All also known as “Whitelisting.” </p> <p> To begin, please <strong>open your spam folder</strong>, and if you find an email from <strong>Intelligent Contacts</strong>, open it and mark it as <strong>“Not spam”.</strong> Next, <strong>click on your providers or software below</strong> to see how to make sure you get the mail from <strong>hello@intelligentcontacts.com</strong> you have asked for. </p> <div class="container"> <div class="columnHeading"> <div id="eService" class="pageHeadings"> <h4 class="headingBorder"> Popular Apps</h4>  <ul class="submenu"> <li style="serviceProvider"><div class="submenuPopularAppBtn"><a href="#gmail">Gmail</a></div></li> <li style="serviceProvider"><div class="submenuPopularAppBtn"><a href="#gmailapp">Gmail App</a></div></li> <li style="serviceProvider"><div class="submenuPopularAppBtn"><a href="#gmailtabs">Gmail Tabs</a></div></li> <li style="serviceProvider"><div class="submenuPopularAppBtn"><a href="#yahoo">Yahoo</a></div></li> <li style="serviceProvider"><div class="submenuPopularAppBtn"><a href="#iphoneapp">iPhone Mail</a></div></li> <li style="serviceProvider"><div class="submenuPopularAppBtn"><a href="#outlookapp">Outlook App</a></div></li> <li style="serviceProvider"><div class="submenuPopularAppBtn"><a href="#outlook">Outlook</a></div></li> <li style="serviceProvider"><div class="submenuPopularAppBtn"><a href="#gmailinbox">Inbox by Gmail</a></div></li> </ul> </div>  </div> <div id="eClients" class="columnHeading"> <div class="pageHeadings"> <h4 class="headingBorder"> Email Clients</h4>  <ul class="submenu"> <li style="emailClients"><div class="submenuEmailClientBtn"><a href="#outlookdotcom">Outlook.com</a></div></li> <li style="emailClients"><div class="submenuEmailClientBtn"><a href="#aol">AOL Web Mail</a></div></li> <li style="emailClients"><div class="submenuEmailClientBtn"><a href="#comcast">Comcast</a></div></li> <li style="emailClients"><div class="submenuEmailClientBtn"><a href="#earthlink">EarthLink</a></div></li> <li style="emailClients"><div class="submenuEmailClientBtn"><a href="#att">AT&T</a></div></li> <li style="emailClients"><div class="submenuEmailClientBtn"><a href="#thunderbird">Thunderbird</a></div></li> </ul> </div> </div> <div id="sSoftware" class="columnHeading"> <div class="pageHeadings"> <h4 class="headingBorder"> Security Software</h4> <ul class="submenu"> <li style="securitySoftware"><div class="submenuSecuritySoftBtn"><a href="#norton">Norton</a></div></li> <li style="securitySoftware"><div class="submenuSecuritySoftBtn"><a href="#mcafee">McAfee</a></div></li> <li style="securitySoftware"><div class="submenuSecuritySoftBtn"><a href="#trend-micro">Trend Micro</a></div></li> </ul> </div> </div> <div id="sFilters" class="columnHeading"> <div class="pageHeadings"> <h4 class="headingBorder">Spam Filters</h4> <ul class="submenu"> <li style="spamFilters"><div class="submenuSpamFiltersBtn"><a href="#cloudmark">Cloudmark</a></div></li> <li style="spamFilters"><div class="submenuSpamFiltersBtn"><a href="#sanebox">SaneBox</a></div></li> <li style="securitySoftware"><div class="submenuSpamFiltersBtn"><a href="#barracuda">Barracuda Net</a></div></li> <li style="spamFilters"><div class="submenuSpamFiltersBtn"><a href="#spamassassin">SpamAssassin</a></div></li> <li style="spamFilters"><div class="submenuSpamFiltersBtn"><a href="#top-spam-filters">Top Spam Filters</a></div></li> </ul> </div> </div></div><br/><div style="clear: both;"><h4 style="padding-top: 20px;">Is your email client or spam filter not listed?</h4>  <p> If <strong>Intelligent Contacts</strong> is being filtered, try adding <strong>hello@intelligentcontacts.com</strong> to your Address Book or Contact list. If messages continue to be sent to your junk folder, contact your ISP or spam filter application support and ask how to whitelist <strong>hello@intelligentcontacts.com</strong>. </p> <div style="border-bottom: 2px solid #3d3d3d; height: 0px; margin: 50px 25px;"> </div><img class="instruction-icon" src="https://s3.amazonaws.com/wlist-images/gmail-icon.png" style="background-color: #da4631;"><h2 id="gmail" style="padding: 30px 0;">Gmail</h2><div style="clear: both;">  <p>To make sure our email gets delivered to your Inbox, you must add <strong>Intelligent Contacts</strong> to your contacts list.</p><br/><p>If you do not readily find an email from <strong>Intelligent Contacts</strong>...</p><p>Please check your <strong>Gmail Spam Folder:</strong></p><ol><li> - If you see the email from <strong> Intelligent Contacts</strong>: Open the Email.</li><li> - Click the button on the toolbar, labeled <span style="border: 1px solid #CCCCCC; padding: 3px; background-color: #f4f4f4;"> Not spam </span></li></ol><p>Next please, add Intelligent Contacts to your Contacts list:</p> <br/><table> <tr> <td> <hr/> <p style="font-family: roboto; font-weight: bold;">(2 minutes ago) <img src="https://s3.amazonaws.com/wlist-images/gmail-dropdown.png" /></p> </td> </tr>  <table style="border: 1px solid #CCCCCC;"> <tr> <td> <p> Reply</p> </td> </tr> <tr> <td> <p> Forward</p> </td> </tr> <tr> <td> <p> Filter messages like these </p> </td> </tr> <tr> <td> <p> Print</p> </td> </tr> <tr> <td style="background-color: #EEEEEE;"> <p> Add Intelligent Contacts to Contacts list </p> </td> </tr> <tr> <td> <p> Delete this message</p> </td> </tr> </table></td> </tr></table><ol> <li> - Open the email from <strong>Intelligent Contacts</strong>.</li> <li> - Click the drop down arrow next to "Reply" in the upper right side the email from header.</li> <li> - Click the "Add <strong> Intelligent Contacts</strong> to Contacts List" from the list that appears.</li> <li> - If <strong>Intelligent Contacts</strong> does not appear in the dropdown list? Then you probably have already added <strong>Intelligent Contacts</strong> to Contacts.</li></ol><br/><br/><img class="instruction-icon" src="https://s3.amazonaws.com/wlist-images/gmail-icon.png" style="background-color: #da4631;"><h2 id="gmailapp" style="padding: 30px 0;">Gmail Mobile App</h2><div style="clear: both;"> <p> - If you are using the Gmail Mobile App on your mobile device, please open the app now.</p><br/><p>If you are using Gmail Tabs such as "Promotions" please open your Promotions tab in Gmail.</p><p>If you do not find an email from <strong>Intelligent Contacts</strong>, please check the Spam Folder:</p><ol> <li>When you find the email from <strong>Intelligent Contacts</strong></li> <li>Tap the <img src="https://s3.amazonaws.com/wlist-images/gmail-app-dots.png" /> menu icon - top right.</li> <li>Then select <strong>Move to</strong>.</li> <br/> <img src="https://s3.amazonaws.com/wlist-images/gmail-app-dropdown.png" style="border: 1px solid #CCCCCC;" alt="Screenshot of the Gmail App dropdown menu" /> <br/> <li>Then select <strong>Primary</strong> from the list.</li> <br/> <img src="https://s3.amazonaws.com/wlist-images/gmail-app-moveto.png" style="border: 1px solid #CCCCCC;" alt="Screenshot of the Gmail app move to menu" /></ol><br/><p>This way you will always see <strong>Intelligent Contacts</strong> in your Primary Inbox tab...</p><p>NOTE: <strong>My Preferred Folder</strong> does not exist by default in Gmail. It is there as an example only since custom folders must be created by the user.</p><br/><br/><img class="instruction-icon" src="https://s3.amazonaws.com/wlist-images/gmail-icon.png" style="background-color: #da4631;"><h2 id="gmailtabs" style="padding: 30px 0;">Gmail Tabs</h2><div style="clear: both;"> <p> - If you are using Gmail Tabs such as 'Promotions' please open your Promotions tab in Gmail.</p><br/><ol> <li> - If you find an email from <strong>Intelligent Contacts</strong> in your Gmail Promotions tab:</li> <li> - Grab and drag my email to the Primary Inbox Tab.</li> <li> - After doing so, you will receive an alert like the one below at the top of your Gmail toolbar.</li> <br/>  <br/> <div style="background-color: #f9edbe; border: #f0c36d 1px solid;"> <p style="text-align:center;">The conversation has been moved to "Primary" <br/> Do this for future messages from hello@intelligentcontacts.com? <u>Yes</u></p> </div> <br/> <li> - Click <u>Yes</u> in the yellow alert box at Gmail.</li> <li> - This way you will always see <strong>Intelligent Contacts</strong> in your Primary Inbox tab...</li></ol><br/><br/><img class="instruction-icon" src="https://s3.amazonaws.com/wlist-images/yahoo-icon.png" style="background-color: #3f008f;" alt="Yahoo icon" /><h2 id="yahoo" style="padding: 30px 0;">Yahoo! Mail</h2><div style="clear: both;"> <p>If you have not received an email from <strong>Intelligent Contacts</strong>...</p><p>Check your Spam Folder. If you see an email from <strong>Intelligent Contacts</strong>:</p><ol> <li> - Please open the email.</li> <li> - Next click the <strong>Not Spam</strong> button on the top toolbar.</li></ol><p>To ensure delivery: Create a filter to automatically send email from <strong>Intelligent Contacts</strong> to your Inbox.</p><ol> <li> - Move your mouse over or tap the <strong>Gear</strong> icon in the top right navigation bar.</li> <li> - Select <strong>Settings</strong> from the list that drops down.</li> <li> - Choose <strong>Filters</strong> located on the left side of the page.</li> <li> - Click the <strong>Add</strong> button on the Filters page.</li> <li> - Create a name such as <strong>Whitelist</strong> in the <strong>Filter name</strong> field.</li> <li> - In the <strong>From</strong> field leave the default <strong>contains</strong> selected.</li> <li> - Enter our email address <strong>hello@intelligentcontacts.com</strong> in the text box next to <strong>Contains...</strong></li> <li> - Choose the destination folder to which you would like the message delivered. For example: Inbox.</li> <li> - Click or tap <strong>Save...</strong></li> <li> - You will see in the next screen -Deliver to <strong>Inbox</strong> if From contains <strong>Intelligent Contacts</strong>-</li> <li> - Click or tap <strong>Save</strong> on this screen.</li> <li> - You will be returned to your Yahoo! Inbox.</li></ol><br/><br/><img class="instruction-icon" src="https://s3.amazonaws.com/wlist-images/iphone-icon.png" alt="iPhone Mail app icon" style="background-color: #1aaafb;"><h2 id="iphoneapp" style="padding: 30px 0;">iPhone Mail App</h2><div style="clear: both;"> <p>iPhone Mail identifies most junk mail (spam) sent to your @icloud.com address or aliases, but it can mistakenly move email to your Junk mail folder.</p><p>Periodically check the Junk folder for email messages that were marked as junk mistakenly.</p><p>To indicate that an email message from <strong>Intelligent Contacts</strong> isn’t junk:</p><ol> <li> - Open your Mail app and go to the Mailboxes screen</li> <li> - Scroll down to the folders area</li> <br/> <img src="https://s3.amazonaws.com/wlist-images/iphone-mailboxes.png" style="border: 1px solid #CCCCCC;" alt="Screenshot of iPhone mailboxes screen" /> <br/> <br/> <li> - Select the <strong>Junk</strong> folder.</li> <li> - Find the email from <strong>Intelligent Contacts</strong> and slide it left to see options.</li> <br/> <img src="https://s3.amazonaws.com/wlist-images/iphone-swipe-left.png" style="border: 1px solid #CCCCCC;" alt="Screenshot of iPhone swipe left screen" /> <br/> <br/> <li> - Tap the <strong>More</strong> button.</li> <li> - Tap the <strong>Mark</strong> button.</li> <br/> <img src="https://s3.amazonaws.com/wlist-images/iphone-move-message.png" style="border: 1px solid #CCCCCC;" alt="Screenshot of iPhone move messages screen" /> <br/> <li> - Tap the <strong>Mark as Not Junk</strong> button.</li> <br/> <img src="https://s3.amazonaws.com/wlist-images/iphone-not-junk.png" style="border: 1px solid #CCCCCC;" alt="Screenshot of iPhone mail not junk screen" /> <br/></ol><p>The message is moved to your Inbox. Subsequent email messages from <strong>Intelligent Contacts</strong> will no longer be marked as junk.</p><p>By default, messages in the Junk folder are deleted after 30 days so be sure to check it often to whitelist relevant email.</p><br/><br/><img class="instruction-icon" src="https://s3.amazonaws.com/wlist-images/outlook-icon.png" style="background-color: #0072c6;"><h2 id="outlookapp" style="padding: 30px 0;">Outlook Mobile App</h2><div style="clear: both;"> <p> - To add <strong>Intelligent Contacts</strong> to you list of <strong>Focused Inbox</strong> on the Outlook App...</p><br/><p>Please open the mobile Outlook app on your Android, Microsoft or iPhone:</p><p>Then open the email from <strong>Intelligent Contacts</strong>:</p><ol> <li> - Click the dropdown menu  <img src="https://s3.amazonaws.com/wlist-images/outlook-app-dots.png" alt="Screenshot of Outlook App dropdown button" /> on the top right of your Inbox.</li> <li> - On the menu displayed tap <strong>Move to Focused Inbox</strong></li> <br/> <img src="https://s3.amazonaws.com/wlist-images/outlook-app-focused.png" style="border: 1px solid #CCCCCC;" width="250px" alt="Screenshot of Outlook App dropdown menu" /> <br/> <li> - Select the <strong>Move this and all future messages button</strong>.</li> <br/> <img src="https://s3.amazonaws.com/wlist-images/outlook-app-moveto.png" style="border: 1px solid #CCCCCC;" width="250px" alt="Screenshot of Outlook App move to screen" /> <br/> <li> - Tap <strong>Move</strong></li> <li>Now all future messages from <strong>Intelligent Contacts</strong> will appear in your <strong>Focused Inbox</strong></li></ol><p>You can also remove unwanted emails from your <strong>Focused Inbox</strong> as well by repeating this process in your Focused tab.</p><br/><br/><img class="instruction-icon" src="https://s3.amazonaws.com/wlist-images/outlook-icon.png" style="background-color: #0072c6;"><h2 id="outlook" style="padding: 15px 0;">Outlook 2003, Outlook 2016 and Outlook Office 365</h2><div style="clear: both;"> <p> - To add <strong>Intelligent Contacts</strong> to you list of "Safe senders" on Outlook:</p><br/><ol> <li> - Right click our email in your Inbox email list pane.</li> <li> - On the menu displayed move your mouse over or tap <strong>Junk</strong></li> <li> - Click or tap on <strong>Never block sender</strong> in the menu that rolls out.</li> <li> - The resulting popup will say:</li> <li> - "The sender of the selected message has been added to your Safe Senders List."</li> <li> - Click <strong>OK</strong></li></ol><p><strong>To add sender to address book:</strong></p><ol><li> - Open the email</li><li> - Right click on the from address</li><li> - Choose <strong>Add to contacts</strong> option</li></ol><br/><br/><img class="instruction-icon" src="https://s3.amazonaws.com/wlist-images/inbox-icon.png" style="background-color: #3253ab;" alt="Inbox by Gmail icon" /><h2 id="gmailinbox" style="padding: 30px 0;">Inbox by Gmail</h2><div style="clear: both;"> <p>To make sure our email gets delivered to a preferred folder or your choice in Inbox, you must add <strong>Intelligent Contacts</strong> to your preferred folder, or a folder of your choice.</p><p>NOTE: "My Preferred Folder" is a demonstration. You must create your own My Preferred Folder by clicking <strong>+ Create New</strong> yourself.<p>If you do not readily find an email from <strong>Intelligent Contacts</strong> in one of your Inbox bundles...</p><p>Please check your <strong>Inbox Spam Folder</strong> or your <strong>Promotions bundle:</strong>.</p><ol> <li> - When you see the email from <strong> Intelligent Contacts</strong>: Open the Email.</li> <li> - Then click the <img src="https://s3.amazonaws.com/wlist-images/inbox-dots.png" alt="Screenshot of Inbox by Gmail icon" /> icon.</li> <li> - Next please add <strong>Intelligent Contacts</strong> to your My Preferred Folder.</li> <img src="https://s3.amazonaws.com/wlist-images/inbox-dropdown.png" alt="Screenshot of Inbox by Gmail" /> <li> - If you have not already created a My Preferred Folder, you may do so by clicking <strong>+ Create new...</strong>"</li> <li> - You may also move <strong>Intelligent Contacts</strong> to any folder of your choice.</li></ol><br/><br/><br/><img class="instruction-icon" src="https://s3.amazonaws.com/wlist-images/outlook-icon.png" style="background-color: #0072c6;"><h2 id="outlookdotcom" style="padding: 30px 0;">Outlook.com</h2><div style="clear: both;"> <p>Previously "Hotmail", "Live", "Windows Live" and "MSN"...</p><p>In the new Outlook.com you must click the <strong>Wait it's safe</strong> link if you find emails incorrectly identified as spam.</p><p>Entering the email contact in the address book or contacts no longer whitelists the sender.</p> <p>To ensure messages from specific email addresses are not sent to your Junk Email folder, you can do one of two things:</p><ol><li> - Check the <strong>Junk</strong> folder. If you see the <strong>Intelligent Contacts</strong> email in your Inbox</li><li> - Open the email from <strong>Intelligent Contacts</strong>...</li><li> - Click the "Wait it's safe" link</li></ol> <p><strong>Mark Sender as "Wait it's safe!"</strong></p> <div> <hr/> <p>Intelligent Contacts (hello@intelligentcontacts.com) <br/>To: you@outlook.com</p> <div>   <div style="border: 1px #CCCCCC solid; padding: 5px;"> <p> Microsoft SmartScreen marked this message as junk and we'll delete it after ten days. <br/> <span style="color: #187fcb;">Wait, it's safe!</span> | <span style="color: #187fcb;">I'm not sure. Let me check</span> </p> </div><br/><p><strong>Manually Add to Safe List</strong></p><ol> <li> - Click gear the icon on the top right.</li> <li> - Select <strong>Options</strong> in the drop down list.</li> <li> - On the Options page under <strong>Preventing junk email</strong> click <strong>Safe and blocked senders</strong></li> <li> - Click the link <strong>Safe senders</strong> on the next page.</li> <li> - Enter the email address <strong>hello@intelligentcontacts.com</strong> in the text box.</li> <li> - Click <strong>Add to list</strong></li> <li> - <strong> Intelligent Contacts</strong> will now be added to your list of <strong>Safe senders</strong></li> <li> - Emails added to your <strong>Safe senders</strong> will not be delivered by mistake to your <strong>Junk</strong> folder.</ol><br/><br/><img class="instruction-icon" src="https://s3.amazonaws.com/wlist-images/aol-icon.png" style="background-color: #217346;"><h2 id="aol" style="padding: 30px 0;">AOL Webmail</h2> <div style="clear: both;"> <p>To make sure our email gets delivered to your AOL Inbox- Please complete these two steps...</p><br/><p>If you find <strong>Intelligent Contacts</strong> in your spam folder:</p><ol> <li>Right click the email.</li> <li>Click "Not spam" in the resulting list.</li></ol><p>Add <strong>hello@intelligentcontacts.com</strong> to your Address Book:</p><ol> <li> - Open the email from <strong>Intelligent Contacts</strong></li> <li> - Click the <strong>show details</strong> link next to <strong>Intelligent Contacts</strong> in the From field.</li> <li> - Move your mouse over or tap <strong>hello@intelligentcontacts.com</strong> to show the menu.</li> <li> - Click or tap <strong>Add contact</strong> in the menu displayed.</li> <li> - Add <strong>Intelligent Contacts</strong> to the name fields</li> <li> - Click <strong>Add contact</strong></li></ol><p>Email from that Domain will now be delivered straight to your Inbox.</p><br/><br/><img class="instruction-icon" src="https://s3.amazonaws.com/wlist-images/comcast-icon.png" style="background-color: #FF0000;"><h2 id="comcast" style="padding: 30px 0;">Comcast</h2><div style="clear: both;"> <p>Please log into your Xfinity account and select your Comcast webmail:</p><br/><ol> <li>Should you find an email from <strong>Intelligent Contacts</strong> in your spam folder:</li> <li>Open the email.</li> <li>Click the <span style="border: 1px solid #CCCCCC; padding: 3px; background-color: #f4f4f4;">  <img src="https://s3.amazonaws.com/wlist-images/no-icon.png" alt="No icon" style="max-height:12px;"/> Spam</span> (not spam) icon on the top toolbar.</li></ol><p>Next please, add <strong>Intelligent Contacts</strong> to your address book:</p> <ol> <li> - Please open the email from <strong>Intelligent Contacts</strong>.</li> <li> - Click on the button at the top left of the email that says:</li> <br/> <table style="background-color: #188bc8; color: #FFFFFF; padding: 10px; font-family: verdana; font-weight: bold;"> <tr> <td> hello@intelligentcontacts.com </td> </tr> <tr> <td> + Add to Address Book </td> </tr> </table> <br/> <li> - That will open your edit contact screen.</li> <li> - Then click <strong>Save</strong> and you're all done.</li></ol><br/><br/><img class="instruction-icon" src="https://s3.amazonaws.com/wlist-images/earthlink-icon.png" style="background-color: #eb3c00;"><h2 id="earthlink" style="padding: 30px 0;">EarthLink</h2><div style="clear: both;"> <p>If you are not receiving email at EarthLink, there are two actions you can take.</p><br/><ol><li> - Check <strong>Suspect Email</strong> folder</li><li> - Add <strong>Intelligent Contacts</strong> to your address book.</li></ol><p>With EarthLink, if you have SpamBlocker turned on, suspect messages are automatically send to your Suspect Email folder if the Domain is not in your address book.<p><strong>Suspect Email Folder:</strong></p><ol><li> - While in the <strong>Suspect Email</strong> folder, if you see <strong> Intelligent Contacts</strong>...</li><li> - Select the <strong>Move to Inbox and Add Contact</strong> option from the drop down menu.</li><li> - This will add <strong>hello@intelligentcontacts.com</strong> to your Address Book for future email delivery assurance.</li></ol><p><strong>Address Book Inclusion:</strong></p><ol><li> - Open the email.</li><li> - Click <strong>Add to Address Book</strong> in the email header.</li><li> - Use the <strong>Address Book Editor</strong> to verify the sender's contact details and click <strong>save</strong>.</li><li> - Fill in <strong>hello@intelligentcontacts.com</strong> as the email address of the sender.</li><li> - Any mail sent with the same Domain (right of the @ sign) will now be delivered to your Inbox.</li></ol><br/><br/>  <img class="instruction-icon" src="https://s3.amazonaws.com/wlist-images/att-icon.png" style="background-color: #329edd;"><h2 id="att" style="padding: 30px 0;">AT&T </h2><div style="clear: both;"> <p>AT&T no longer maintains their own inbox.</p><p>Instead you can find your AT&T emails at Att.Yahoo.com</p><p>Please follow the Yahoo instructions for whitelisting an ATT.net email address.</p><p>Click or Tap here, to scoll to the <a href="#yahoo" style="color: #0000FF;"><strong> Yahoo instructions...</strong></a></p><br/><br/><img class="instruction-icon" src="https://s3.amazonaws.com/wlist-images/thunderbird-icon.png" style="background-color: #84c63c;"><h2 id="thunderbird" style="padding: 30px 0;">Mozilla Thunderbird</h2><div style="clear: both;"> <p>Please open your Thunderbird email client:</p><br/><p>If an email from <strong>Intelligent Contacts</strong> appears in your Junk Folder:</p><p>Please mark that message as <strong>Not Junk</strong>.</p><p>Next, please add <strong>Intelligent Contacts</strong> to your Address Book:</p><ol><li> - Click the <strong>Address Book</strong> button.</li><li> - Make sure the <strong>Personal Address Book</strong> is highlighted.</li> <li> - Click the <strong>New Contact</strong> button.</li> <li> - Under the <strong>Contact tab</strong>, copy and paste the "From" address, <strong>hello@intelligentcontacts.com</strong> into the email text box.</li> <li> - Click <strong>OK</strong>.</li></ol><br/><br/><h2><em>Security Software</em></h2><br/><img class="instruction-icon" src="https://s3.amazonaws.com/wlist-images/norton-icon.png" style="background-color: #80397b;"><h2 id="norton" style="padding: 30px 0;">Norton AntiSpam</h2> <div style="clear: both;"> <p>This problem may happen if <strong>hello@intelligentcontacts.com</strong> is accidentally added to the Blocked List.</p><p>To remove the <strong>hello@intelligentcontacts.com</strong> from the Blocked List:</p><ol> <li> - Start your Norton product.</li> <li> - Click Settings.</li> <li> - Depending on your Norton product, do one of the following:</li></ol><p><strong>For Norton 360:</strong></p> <ol> <li> In the Settings window, under Detailed Settings, click AntiSpam.</li> <li>On the Filter tab, next to Blocked List, click Configure.</li> </ol><p><strong>For Norton Internet Security:</strong></p><ol> <li> In the Settings window, on the Network tab, click Message Protection.</li> <li>Under AntiSpam, next to Blocked List, click Configure.</li> <li> - In the Blocked List window, select the item that you want to remove, and then click Remove.</li> <li> - Click Apply, and then click OK.</li> <li> - If you do not find <strong>hello@intelligentcontacts.com</strong> in the Blocked list, go to next step.</li></ol><p><strong>To add hello@intelligentcontacts.com to the Allowed List:</strong></p><ol><li> - Start your Norton product.</li><li> - Click Settings.</li><li> - Depending on your Norton product, do one of the following:</li></ol><p><strong>For Norton 360:</strong></p> <ul> <li>In the Settings window, under Detailed Settings, click AntiSpam.</li> <li>On the Filter tab, next to Allowed List, click Configure.</li> </ul><p><strong>For Norton Internet Security:</strong></p><ol> <li> In the Settings window, on the Network tab, click Message Protection.</li> <li>Under AntiSpam, next to Allowed List, click Configure.</li> <li> - In the Allowed List window, click Add.</li> <li> - In the Add Email Address window, from the Address Type drop-down, select the address type.</li> <li> - Add <strong>hello@intelligentcontacts.com</strong>, and then click OK.</li> <li> - In the Allowed List window, click Apply, and then click OK.</li></ol><br/><br/><img class="instruction-icon" src="https://s3.amazonaws.com/wlist-images/mcafee-icon.png" style="background-color: #d31242;"><h2 id="mcafee" style="padding: 30px 0;">McAfee Products</h2><div style="clear: both;"> <p>While McAfee has removed spam protection in the latest Anti-Virus software, you may still have a version that offers spam filtering.</p><ol><li>In order to add <strong>Intelligent Contacts</strong> to the friends whitelist, please open McAfee and click on <strong>Web & Email Protection</strong>.</li><li>Then click on <strong>Anti-Spam</strong>. There you can see various settings. You can change the spam protection level, change filter settings, etc.</li><li>Click on <strong>Friends list</strong></li><li> - Please add <strong>hello@intelligentcontacts.com</strong> to your "Friends List" to always allow emails from <strong>Intelligent Contacts</strong>.</li></ol><br/><br/><img class="instruction-icon" src="https://s3.amazonaws.com/wlist-images/trendmicro-icon.png" style="background-color: #eb3c00;"><h2 id="trend-micro" style="padding: 30px 0;">Trend Micro</h2><div style="clear: both;"> <p>If you received an email message that was incorrectly moved to the Spam Mail folder by the Anti-Spam Toolbar you can prevent this from occurring in the future.</p><p>The Anti-Spam Toolbar detects spam by looking for certain keywords in the email's subject or body. Occasionally, it may detect what you consider legitimate email as spam.</p><p><strong>To prevent this from occurring you can do either of the following:</strong></p><ol> <li> - Add the <strong>Intelligent Contacts</strong> to the list of Approved Senders.</li> <li> - Decrease the Spam Email Filter Strength.</li></ol><p><strong>Note:</strong> You can also select the email and click Not Spam to report it to Trend Micro. However, this feature serves only as a reference to their spam database, and it may not have an effect on how the toolbar detects spam.</p><p><u>Add the sender to the list of Approved Senders:</u></p><ol><li> - Open Microsoft Outlook.</li><li> - Click the Spam Mail folder then select the legitimate email detected as spam.</li><li> - Click <strong>Approve Sender</strong> on the toolbar.</li><li> - Click <strong>Yes</strong> when the confirmation message appears.</li></ol><p><u>Decrease the Spam Email Filter Strength:</u></p><ol><li> - Open Microsoft Outlook.</li><li> - Click Trend Micro Anti-Spam then click Settings.</li><li> - On the Spam Filter tab, move the slider bar to select a lower filter strength.</li><li> - Click OK to save your settings.</li></ol><br/><br/><h2>Spam Filters</h2><br/><img class="instruction-icon" src="https://s3.amazonaws.com/wlist-images/cloudmark-icon.png" style="background-color: #70ccfb;"><h2 id="cloudmark" style="padding: 30px 0;">Cloudmark SpamNet</h2><div style="clear: both;"> <p>Cloudmark filters email based on content footprints. To assure our email has not been mis-identified as spam:</p><br/><ol><li> - Select Cloudmark | Options... from the Cloudmark SpamNet toolbar in Outlook.</li><li> - Click Advanced.</li><li> - Go to the Whitelist tab.</li> <li> - Click the Add button.</li><li> - Type: <strong>hello@intelligentcontacts.com</strong></li> <li> - Click OK.</li><li> - Click OK.</li><li> - Click Yes.</li><li> - Click OK.</li></ol><br/><img class="instruction-icon" src="https://s3.amazonaws.com/wlist-images/sanebox-icon.png" style="background-color: #217346;"><h2 id="sanebox" style="padding: 30px 0;">SaneBox</h2><div style="clear: both;"> <p>Sanebox is not a filter, but a filtering system trained by you.</p><ol><li> - Open your Webmail or Gmail where you use SaneBox.</li><li> - Open your @SaneLater folder.</li><li> - If you find an email from <strong>Intelligent Contacts</strong> or an email from <strong>hello@intelligentcontacts.com</strong> in @SaneLater...</li><li> - Please drag my email to your Inbox folder.</li><li> - By doing this you will always get our great content in your Inbox from now on!</li></ol><br/><img class="instruction-icon" src="https://s3.amazonaws.com/wlist-images/spamassassin-icon.png" style="background-color: #3f008f;"><h2 id="spamassassin" style="padding: 30px 0;">Spam Assassin</h2><div style="clear: both;"> <p>Spam Assassin is usually administered by your server admin. Please contact your admin and request that he or she:</p><br/><ol> <li> - Add the following entry to your user_prefs file, which is found in the .spamassassin subdirectory on your web/mail server</li> <li> - <strong>whitelist_from hello@intelligentcontacts.com</strong></li> <li> - Save the user_prefs file or move the updated copy to your .spamassassin subdirectory.</li></ol><br/><img class="instruction-icon" src="https://s3.amazonaws.com/wlist-images/barracuda-icon.png" style="background-color: #0072c6;"><h2 id="barracuda" style="padding:30px 0;">Barracuda Networks</h2><div style="clear: both;"> <p>Occasionally, Barracuda Spam Firewall will mark a legitimate message as spam. There are two methods to whitelist email senders.</p><p><strong>Whitelist Quarantined Senders:</strong></p><ol> <li> - Open your email client. Barracuda should send you a summary each day listing quarantined items. Choose the most recent Barracuda email message.</li><li> - Locate the email from <strong> Intelligent Contacts</strong> and the sender email address <strong>hello@intelligentcontacts.com</strong> that you do not want quarantined in the future. Click on the word "Whitelist," which is in green print to the right of the email title. This will open your list in a web browser.</li><li> - Click the box to the left of the email that you would like to whitelist. At the top of the page, click "Whitelist." Barracuda will not block or quarantine the sender whose email address appears on the whitelist.</li></ol><p><strong>Whitelist Senders and Domains:</strong></p><ol> <li> - Open your web browser. Navigate to your company's Barracuda firewall homepage.</li> <li> - Click on the <strong>Block/Accept</strong> tab.</li> <li> - Choose "Sender Domain Block/Accept." Enter the Domain name from <strong>hello@intelligentcontacts.com</strong> to whitelist. For example, you can enter aol.com to allow all AOL addresses.</li> <li> - You may enter a comment to remind you why you allowed this Domain. Click "Add."</li> <li> - Click your mouse on the "Email Sender Block/Accept" tab. Enter the email address of an individual sender that you want to whitelist, such as "<strong>hello@intelligentcontacts.com</strong>"</li> <li> - Include a comment. Click "Add." In the future, Barracuda will not block emails from this sender.</li></ol><br/><h2 id="top-spam-filters"><em>Most Used Spam Filters</em></h2><br/><h2 id="spamfighter">SPAMfighter</h2><p>Highlight the email from <strong>Intelligent Contacts</strong> with the email address <strong>hello@intelligentcontacts.com</strong> to Whitelist.</p><p>Click "More" in the SPAMfighter Toolbar and select "Whitelist".</p> <p>Here you can choose if you want to Whitelist the email address <strong>hello@intelligentcontacts.com</strong> or the whole Domain.</p><p>To be sure that all emails from people in your Outlook contacts get through to you, you can import and Whitelist them.</p><p><strong>To do this, follow these steps:</strong></p><ol><li> - Click "More" in the SPAMfighter toolbar.</li><li> - Then "Options"</li><li> - Then "Filter settings" </li><li> - Then "Blacklists & Whitelists" </li><li> - Then "Whitelist email address" </li><li> - Then "Import".</li><li> - Select your 'Address Book' and click on "Check all" </li><li> - Click "Add" </li><li> - Click "Apply"</li></ol><p>If you get a pop-up box offering you to upgrade to SPAMfighter Pro, it is because you have exceeded the limit of 100 addresses. You can fix this by buying SPAMfighter Pro or by deleting some of the addresses in your Black/White list. If you want to delete addresses, please go to:</p><ol><li> - Click More" in the SPAMfighter toolbar.</li> <li> - Then "Options"</li><li> - Then "Filter settings"</li><li> - Then "Blacklists & Whitelists"</li></ol><br/><h2 id="mailwasher">Mail Washer</h2><ol><li> - Click Tools, then Blacklist & Friends.</li><li> - Click Add... on the right, the Friends list side.</li> <li> - Make sure Plain email address is selected.</li><li> - Type: <strong>hello@intelligentcontacts.com </strong></li><li> - Click OK.</li><li> - Click OK.</li></ol><br /> <h2 id="choicemail">ChoiceMail</h2><ol><li> - Open ChoiceMail</li><li> - Click on the Senders tab</li><li> - Choose "Approve another Sender"</li><li> - Type in the sender email address <strong>hello@intelligentcontacts.com</strong></li><li> - Click on OK</li></ol><br/><h2 id="spamsleuth">Spam Sleuth</h2><ol><li> - Select File, then Configure.</li><li> - Go to the Friends category.</li><li> - Make sure Active is checked.</li><li> - Type: <strong>hello@intelligentcontacts.com</strong> on a line by itself in the entry field.</li><li> - Click OK.</li></ol><p>Intelligent Contacts is in no way associated with any of the brands, websites or applications quoted here. All Trademarks ® are the property of their respective owners.</p><p><strong>You can generate your own <a href="http://www.emaildeliveryjedi.com/email-whitelist.php" style="color: #1350a3;">email whitelist</a> instructions here...</strong></p></body></html>

homepage_menu