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New Study Reveals Old Collection Methods Aren’t Working

We asked 1,000 consumers about how a business could not only reach them, but get them to pay the money they genuinely owe. Their answers were surprising, and suggest some necessary shifts in strategy that could keep accounts from reaching that 30-day delinquency mark, or shorten the time it takes to collect on those already past. 

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7 Tips to Keep Your Emails Out of the Spam Filter

Contrary to popular belief, most email service providers (ESPs) like Gmail and Yahoo assume emails are spam—especially when you’re using a bulk email sender—until proven otherwise.
With that in mind, here’s some best practices to keep your important correspondence from ending up in your customers’ spam folder.

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8 Reasons You Should Be In the Cloud

While you’ve been busy swapping out hard drives, innovative tech companies have been creating solutions to the problems your business faces every day. Here are eight major benefits to moving your business communication, payment information, and data analytics to the cloud.

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15 Text Messaging Statistics Every Business Should Know

There is an evolution taking place in communication. Businesses love to track their customers by requiring them to login with a username and password for even the simplest interaction. Anyone over the age of 25 probably knows what it feels like to have over 100 online accounts.

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2018 Benchmark Study

Communication and Payment Preferences of Consumers with Past Due Debt

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