HOSTED PREDICTIVE DIALER
Cloud-Based Predictive Auto Dialing Software | TCPA Compliant ATDS
Intelligent Contacts industry-leading dialing technology uses four predictive algorithms to increase the number of live connections agents make every day—200-300% more compared to manual dialing. Using machine learning, our predictive dialer identifies and bypasses busy signals, disconnected lines, answering machines, and calls sent to voicemail. Agents stayed engaged and productive, handling one live call after another.
Increase contact rates by up to 300% with our Hosted Predictive Dialer
Intelligent Contacts Hosted Predictive Dialer outperforms other solutions by using 3 different predictive algorithms to accurately place enough calls to keep your representatives busy and dropped calls to an absolute minimum. Instantly increase the number of live connections by automatically eliminating time killers like busy signals, fax machines, unanswered calls, or connections to voice mailboxes. Using machine learning, our predictive algorithms automatically adjust dial pacing according to your latest contact center data—call durations, wrap times, hold times.
Increase contact rates by 200-300% compared to manual calling. Clients switching from other dialers have increased their contact rates by 20-50%.
Answering Machines Detected
More right party contacts compared to other auto dialers
Increase in revenue producing activity each day from agents
Our Hosted Predictive Dialer is Truly Predictive
Intelligent Contacts removes the guesswork. Four different predictive algorithms automatically adjust dialer pacing based on real-time statistics. It considers factors like wrap-up time, average handling time, schedules, and average number of contacts to give you the best results possible. Intelligent Contacts enables our clients to run circles around competitors still operating with ratios from 20 years ago.