---
title: "Pricing"
url: "https://intelligentcontacts.com/pricing/"
type: "page"
published: "2026-04-28T18:00:14-05:00"
modified: "2026-07-03T03:43:51-05:00"
author: "Christian Riquelme"
---

#

        Pricing & ROI

## Predictable, Outcome-Based Pricing That Scales With You

No seats. No shelfware. Only pay when people connect and it results in success. Unlock lower unit rates with Commit-to-Save tiers and go live fast with SLA-backed guarantees.

  Pay for success (connections & resolutions) Commit-to-Save discounts PCI-DSS, Redaction, P2PE Go-live in 21 days

Start fast and prove ROI

   Essential /month + usage
- **Connect:** Cloud Contact Center, Predictive Dialer, Intelligent Messaging (voice/SMS/chat)
- **Manage:** One-pane agent desktop, Call Flow Assist, KPI dashboards
- **Collect:** Mobile-first Payment Portal + Payment IVR
- **Compliance:** PCI-DSS, phone redaction, P2PE-ready, audit trails
- **Integrations:** Standard CRM + Virtual Terminal setup
- **Analytics:** Portal conversion board + basic speech flags

 Usage meters
- Connected call minutes + 2-way SMS/chat sessions
- Successful payments / plans / settlements (interchange-plus)

 Commit-to-Save
- Monthly commit from $1k; 12–36 month terms unlock lower unit rates
- 10% rollover buffer for 60 days

  Go-Live in 21 Days SLA — or get a $500 credit Day-60 Pilot Assurance — if baselines don’t improve after applying our playbooks, credit one month of platform fee Bonus: Compliance Opening Script pack + 10 prebuilt outreach templates   [Build My ROI](#calculator) [See Live Demo](https://mktg.intelligentcontacts.com/ai-agent-trial/?utm_source=website&utm_medium=pricing_button&utm_campaign=pricing)    Most Popular

Scale connections and self-service

   Growth /month + reduced usage rates
- Everything in Essential, plus:
- **Advanced Connect:** Geo Call Routing, automated campaigns, triggered email/SMS
- **Advanced Manage:** Automated scorecards, supervisor coaching suite, enhanced dashboards
- **Advanced Collect:** Intelligent Negotiator (virtual settlement), dispute/forms e-pack
- **Speech Analytics:** Expanded redaction + QA workflows
- **Integrations:** +2 business apps (e.g., ticketing, data providers)

 Commit-to-Save
- Monthly commit from $3k; 12–36 month terms cut unit rates up to 25%
- 20% rollover buffer; 1 seasonal flex month/year (±25% commit)

  Connection Lift Pledge — hit agreed outbound connection lift by day 45 or get a $1,000 credit Self-Resolve Pledge — increase online/IVR payment conversions by day 60 or credit one month platform fee Bonus: CRM one-pane workshop + Supervisor Coaching Bootcamp (2 sessions)   [Talk to Sales for a Tailored Quote](https://mktg.intelligentcontacts.com/schedule-demo/) [Calculate Savings](#calculator)

Custom outcomes, compliance, and scale

   Enterprise /month + best-effort usage rates
- Everything in Growth, plus:
- **Custom SLAs:** uptime, response, and resolution targets
- **Security:** SSO/SAML, enhanced audit logging, advanced policies
- **Data & Analytics:** custom KPI boards, speech analytics at scale
- **Integrations:** Unlimited approved integrations and data mapping
- **White-Glove Migration:** parallel run and cutover with a dedicated TAM

 Commit-to-Save
- Monthly commit from $10k; 24–36 month terms unlock best rates
- 20% rollover; 2 seasonal flex months/year (±25% commit)

  Switch Without Risk — if KPIs dip below baseline during cutover due to platform factors, credit your first month platform fee Performance Credits — if agreed KPI floors aren’t met after applying playbooks, receive usage credits until back on target Bonus: Executive ROI Blueprint + quarterly optimization sprints   [Schedule an ROI Blueprint](https://mktg.intelligentcontacts.com/schedule-demo/) [Security & Compliance Details](https://intelligentcontacts.com/solutions/compliance-risk-management/)      How billing works

#### Aligned to outcomes, not seats

Your price scales with success: connections made and bills resolved. Commit to a monthly minimum to unlock lower unit rates across channels, with rollover buffers and seasonal flex to handle volume swings.

##### Why this beats seat pricing

- No paying for idle seats—AI makes agents 2–5x more productive, and your unit economics improve
- Costs align to revenue events: connected conversations and completed payments
- Predictable monthly commits with elastic usage and published overage rates

   **+70%** Typical outbound connection lift with Predictive Dialer   **30–50%** Payments shift to self-service within ~60 days (portal + IVR)   **−50%** Agent wrap time reduction with Call Flow Assist

##### ROI Snapshot

##### Compliance you can trust

PCI-DSS certified, phone redaction, P2PE options, robust audit trails.

##### Fast time-to-value

Average go-live in 21 days (pilot), 45–60 days for multi-team rollouts.

##### Built for your vertical

Healthcare & Medical, A/R Management, Non-Profit, Government, Real Estate & Property Management.

### Ready to align costs to outcomes?

Let’s build your custom ROI and lock in Commit-to-Save rates.

  [Build My ROI](#calculator) [Schedule Live Demo](https://mktg.intelligentcontacts.com/schedule-demo/) [Get a Custom Quote](https://intelligentcontacts.com/about-us/contact-us/)  Sign by June 30 to receive Intelligent IVR free for 60 days (Essential & Growth).