Enterprise-Level Cloud Contact Center & Fully-Integrated Payment Solutions
HOSTED CONTACT CENTER
IC’s Hosted Contact Center (HCC) is a full-featured inbound/outbound/PBX communication platform that includes predictive, power, progressive, and manual dialing modes, and sophisticated skills and priority-based call routing.
Harness the power of machine learning and predictive analytics to increase agent productivity and revenue by 25% compared to other auto dialers.
Intelligent Portal is consumer-driven payment software built with the debt recovery industry in mind. Intelligent Portal allows consumers to quickly and easily manage and resolve their accounts according to your specified business rules.
The Intelligent Portal is the most advanced self-resolution payment portal on the market. It automates and simplifies the debt collection industry's most complex problems with its built-in compliance and payment negotiating technology.