FDCPA COMPLIANCE | 10 MIN READ Court Ruling Makes Payment Portals a New Target of FDCPA-Focused Lawsuits Written by Michael Wise * The information in this article is not intended as legal advice, nor should it be taken as such. The compliance solutions mentioned below...
DATA SECURITY & COMPLIANCE | 10 MIN READ What is P2PE? How Point-To-Point Encryption Solves PCI-Compliance Concerns Written by Michael Wise What is Point-To-Point Encryption? P2PE stands for point-to-point encryption, which uses specially-approved devices to...
COMMUNICATION | 10 MIN READ 10 Tips That Will Make Your Customers Happy to Pay You Written by Michael Wise Getting payments from your customers can be time consuming and repetitive, and is often on top of all the other responsibilities you have during the work day. It...
COLLECTIONS & COMMUNICATION | 5 MIN READ How to Write Effective and Compliant Collection Letters: A Checklist Written by Michael Wise In today’s debt collection space, many organizations are focused on new and improved ways of connecting with consumers. ...
HEALTHCARE COMMUNICATION | 10 MIN READ Four Ways Consumerization Could Be Hurting Your Medical Practice Right Now Written by Scott Murray Think about a restaurant that you like. It doesn’t have to be a top favorite, just one that you visit when the mood...
CONTACT CENTER | 10 MIN READ How the Modern Healthcare IVR is Transforming Patient Experience While Reducing FTE Hours Written by Michael Wise Twitter Facebook Youtube LinkedIn The Days of “Normal Office Hours” are Over There was a time when hospitals...
