In a new blog series, our our contact and payment guru “Communication Flo” answers many of the pressing questions in today’s call/contact center, accounts receivable and revenue cycle management industries. Dear Flo: I work for a doctor’s...
PATIENT ENGAGEMENT | 10 MIN READ 5 Different Studies Reveal How Text Messaging Improves Patient Experience and Outcomes Written by Michael Wise Follow Follow Follow Follow For many of us, the idea of getting a text from our doctor’s office reminding us of an upcoming...
Text for business: A new era has begun. There is an evolution taking place in communication. Businesses love to track their customers by requiring them to login with a username and password for even the simplest interaction. Anyone over the age of 25 probably knows...
HEALTHCARE COMMUNICATION | 10 MIN READ 5 Ways to Improve Patient Experience Through Text Messaging Written by Michael Wise Follow Follow Follow Follow Patient SMS messages work Let’s face it, compared to other industries, healthcare adapts slowly to change. There...
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