Contact Centers, Healthcare Payments, Payments, PCI
DATA SECURITY & COMPLIANCE | 10 MIN READ What is P2PE? How Point-To-Point Encryption Solves PCI-Compliance Concerns Written by Michael Wise What is Point-To-Point Encryption? P2PE stands for point-to-point encryption, which uses specially-approved devices to...
Communications, Contact Centers, Revenue Cycle
BUSINESS COMMUNICATION| 5 MIN READ How Cloud-Based Contact Center Software Can Solve Challenges of a Remote Workforce Written by Michael Wise For many companies, managing employees who find themselves suddenly working from home has been challenging to say the least....
Communications, Contact Centers, Payments
COMMUNICATION | 10 MIN READ 10 Tips That Will Make Your Customers Happy to Pay You Written by Michael Wise Getting payments from your customers can be time consuming and repetitive, and is often on top of all the other responsibilities you have during the work day. It...
Communications, Compliance, Contact Centers, Revenue Cycle
CONTACT CENTER | 10 MIN READ VIDEO: How Can My Business Handle Manual and Automatic Dialing and Stay TCPA Compliant? Written by Jeff Mains New FCC regulations on robocalls and new TCPA lawsuits have several businesses on high alert. There’s confusion on what...
