Solutions

Intelligent Contacts aligns the communication capabilities of an organization with the preferences of their customers and prospects. Working with people in the way that is comfortable and familiar leads to more positive feedback, better response, higher satisfaction, and ultimately greater revenue.

Virtually all organizations achieve significant cost and time savings by automating communication processes and utilizing electronic channels rather than traditional methods. Capturing payments electronically during a call with an agent, and at the convenience of the consumer via the web or IVR lowers DSO (days sales outstanding) and improves customer satisfaction at the same time. Get paid faster, make everyone happier!

Learn how we make your business more Intelligent.

 

Intelligent Contacts

COMMUNICATION OVERVIEW

Take a brief look at our communication solutions. More »

PREDICTIVE DIALER

Reaching contacts is the key to success. More »

VIRTUAL CONTACT CENTER

A vastly different call center experience. More »

INTELLIGENT PBX

Make internal communication a breeze. More »

INTELLIGENT MESSAGING

Reach thousands in minutes – NOW! More »

INTELLIGENT SMS

Deliver your message the way people want to read it. More »

INTELLIGENT EMAIL

Send out personalized messages quickly and efficiently. More »

INTELLIGENT IVR

Maximize your resources by automating outbound and inbound calls. More »

INTELLIGENT CARE

Intelligent Care combines voice, text/SMS, email, and web self-service technologies. More »

INTELLIGENT TRANSFERS

Get rid of holds and wasted opportunities with smart transferring. More »

STEALTH MESSAGING

Deliver any voice message anytime without the phone ever ringing. More »

FREE TO END USER – FTEU

Low Cost! High Impact! More »

 


 

Intelligent Payments

PAYMENT OVERVIEW

A quick look at our many payment solutions. More »

MERCHANT PROCESSING

Rapidly convert your contacts into new revenue. More »

ACH/ECHECK PAYMENTS

Expand your payment options. More »

P2PE SOLUTIONS

Maintain complete compliance, no matter what. More »

EASY PAYMENT NOW

Enable customers to pay online quickly and easily. More »

EASY PAYMENT LATER

Self-service recurring payments online. More »


INTELLIGENT NEGOTIATOR

Collect money 24x7x365 – even when the office is closed. More »

PAYMENT IVR

Accept payments at any time and from any place. More »

MERCHANT GATEWAY

Manage payments from all channels. More »

PAY BY TEXT

Allow clients to pay with a single text. More »

CHARITY CARE APPLICATION

Enable electronic applications for charity care and financial assistance. More »

ELECTRONIC BILLING – EBPP

Cut down on costs and receive payments faster. More »

NO COST PROCESSING

Never see a bill for processing payments again. More »