Leverage Technology and Consumer Trends.
The Intelligent Contacts platform has a unique approach to collections and accounts receivable, uniting traditional collection techniques with high-end technology. We offer your business several valuable tools for making contact while remaining compliant with industry laws and regulations. Driving payments with compliance is our primary focus.
A New Kind of Call Center.
Leverage agent capacity from anywhere on the planet – your office, home office, offshore, or anywhere in between. Intelligent Contacts makes it easier than ever to bring your team together and manage campaigns. Our virtual solutions provide complete freedom and flexibility. More »
Let’s face it. Consumers prefer paying online 26 to 1 over talking to a collection agent. Intelligent Negotiator is the perfect solution. It does everything that agents do, including negotiating settlements and payment plans. It constantly collects and processes payments, even when your agents can’t. Go to sleep with overdue accounts and wake up to payments. More »
See Contact Rates Skyrocket.
Increase contact rates 300% – 400% over manually dialing. Turn agent idle time into productivity to put your recovery rates on the fast track in days. Drive payments through multiple channels and payment methods. More »
Have a Dialer Already?
Intelligent Contacts’ Predictive Dialer leverages the latest in technology to deliver 31% more right party contacts per hour than other dialers. More »
- Agent and messaging campaign management (voice, text, and e-mail)
- Capture phone, mobile, web, and IVR payments
- Full call recording
- Unparalleled delivery rates
- Manage missed responses effortlessly
- True API for updating internal systems of campaign results within seconds
- Block the phone numbers of abusive callers who interrupt workflow
- Scrub contact lists against previous campaign results to ensure the best contacts for any campaign
Always Be TCPA Compliant.
We know how important it is to maintain compliance. The Intelligent Contacts solution includes several features to ensure you’re always compliant, no matter what. More »
- Time zone mapping based on area code and zip code to ensure call time compliance
- Exceptions are only dialed during open ‘windows’ in order to ensure compliance
- Cell phone identification removes the number or utilizes an alternate workflow
- Whisper account data and compliance conditions to agents
- Scrub all contact lists against the litigant consumer and bankruptcy databases
- Data scrubs identify line type, carrier information, false operator intercepts, new contact data, and ownership of phone numbers